Resource Categories

7 Steps to Getting Your Composable DXP Strategy off the Ground

Download our composable DXP roadmap to learn the 7 key steps to getting started.

5 Reasons Your Composable DXP Needs to be True SaaS

Why Crownpeak DXM is the perfect base to deliver and future-proof your content management strategy

New Era for Crownpeak and e-Spirit Customers: DXP Product Vision and Growth | Watch On Demand

With the Crownpeak + eSpirit acquisition, we are more prepared than ever to help you achieve your digital transformation goals, learn more on September 15th at 11am EST.

3 eCommerce Essentials for Conversion Optimization | Watch on Demand

Hear from our experts from Crownpeak, GroupBy, Authoritas and Google Cloud as they discuss how these essential tools and strategies are reshaping the future of eCommerce.

Customer Experience Mapping Vs. Customer Journey Mapping at-a-Glance

Two essential tools help track customer behavior - Customer Journey Mapping and Customer Experience Mapping. Download our overview of each approach.

Content Personalization in the World of DXPs | On Demand

In this webinar, Experts from Crownpeak, Dynamic Yield, and Renegade explain content personalization in the world of DXPs. Watch on Demand

3 Things CMOs Should Learn from Sales to Succeed in New Buy Cycles | Watch On Demand

Watch Lacey Ford and Sean Murray explore the evolving role of the salesperson, how to elevate digital experiences across touch-points, and why one-size-fits-all approaches don’t fit buyers

Composable Digital Experience Platform

Crownpeak offers a wide range of best-in-class content technology products -- each built on composable architecture. Digital teams have the freedom of choice to build out their custom Digital Experience Platform.

AI-Led DXP: Artificially Intelligent Digital Experience Platforms will change everything.

Artificially Intelligent Digital Experience Platforms or 'AI-DXPs' are on pace to transcend the traditional Web CMS. These AI-led DXPs are smart, complex and powerful. They learn and recycle knowledge to adapt, evolve and react in real-time.

Critical Growth Levers that Impact Marketing-Driven Revenues | On Demand

Best-selling author and Founder and CEO of How To SaaS, Shiv Narayanan, Joins Lacey Ford, CMO of Crownpeak to discuss the critical growth levers to that impact marketing-driven revenues.

Accelerating the Ecommerce Customer Delivery Experience

Download the infographic to learn the 3 critical strategies to accelerating the ecommerce customer delivery experience.

So you wanna build a DXP strategy?

18 Jan 2024

In this insightful fireside chat, our DXP experts will share practical takeaways that empower marketing leaders to understand the landscape of DXP tools, how they can uniquely work together to achieve goals, and how to communicate the needs to other decision makers and stakeholders.

5 Digital Transformation Challenges Holding Marketing and IT Teams Back | Watch On Demand

New survey findings explore the biggest challenges with digital transformation and what Marketing and IT need to achieve it

Financial Services: Challenges and Solutions in Digital Transformation

7 digital agility success stories from leading financial services brands

Agility is More Critical Now Than Ever

Don’t wait, accelerate - with an agile, composable DXP strategy.

Why Digital Agility is Critical for Financial Services | Vanson Bourne Survey

Crownpeak and technology research specialists Vanson Bourne interviewed marketing and IT decision-makers who work for financial services companies on their organizations’ experience with traditional CMS, their time-to-market and the total cost of ownership of their digital experience platforms.

Ensuring Digital Quality Across Multiple Markets at Toyota

How Toyota Motor Europe use Crownpeak Digital Quality Management to protect the DNA of their global brand

4 Steps to Take When You Receive an ADA Web Accessibility Demand Letter

How to handle ADA demand letters and the right steps to prevent them in the future.

How British Business Bank Uses DQM to Achieve Best-in-Class Accessibility

Crownpeak's enterprise platform and expert-led support enabled British Business Bank to rapidly reduce accessibility issues by 96%, outperforming industry peers

How DQM Helps Persil Websites Meet Brand, SEO, and Accessibility Standards

Read how Unilever ensures high levels of website quality and standards at launch and beyond

Digital Accessibility and Quality Solution for EAA Compliance

Crownpeak’s Digital Accessibility and Quality Solution empowers businesses to comply with the European Accessibility Act (EAA) by combining cutting-edge technology with human expertise.

Global Digital Accessibility: Navigating International Regulations and Standards

19 Jul 2024

Join us on Wednesday October 16 for an insightful webinar that explores the practical repercussions of digital accessibility regulations and provides actionable strategies for compliance.

Unlocking Tomorrow's Opportunities: Navigating Accessibility in 2024

1 Mar 2024

In this webinar, we delve deep into the rapidly evolving landscape of accessibility and its transformative impact on businesses in 2024. Join us to explore the critical intersection of new legislation, e-commerce, and holistic accessibility solutions that encompass not only tech products but services too. Discover how the state of Artificial Intelligence is shaping accessibility, and gain insights that will shape the future of your organization. Don't miss your chance to stay ahead of the curve and seize the opportunities that lie at the forefront of accessibility.

How Digital Quality Management Helped DXC Technology Streamline Quality Assurance

DXC Technology needed to find a more efficient way to eliminate website errors, manage compliance and catch SEO issues. They chose Crownpeak Digital Quality Management.

Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM

A leading integrated healthcare provider undertook a major relaunch of their corporate website, ensuring the highest standards of quality and compliance across their new web presence was a top strategic priority.

Crownpeak Digital Accessibility and Quality

Crownpeak’s Digital Accessibility and Quality Solution empowers your marketing teams to create polished, consistent and accessible digital experiences across your global brands.

Modernizing Digital Quality Management: How Crownpeak’s DQM's new UI Streamlines Accessibility, SEO, and More | Watch On Demand

Your new and improved DQM dashboard is here. Now view the fully redesigned DQM built to streamline the way you manage your digital policies and standards.

Product Showcase: Build Inclusive Digital Experiences with Crownpeak Digital Quality and Accessibility

Join us in an exclusive Product Showcase session where we’ll dive into Digital Accessibility and Quality. Learn how it can protect you against legal action, improve your website performance and help you build inclusive digital experiences.

5 Key Findings from The State of Website Accessibility 2024.

Crownpeak commissioned London Research to carry out a global survey to explore the drivers of investment in web accessibility, accessibility maturity in the market, and how businesses can overcome challenges through investment.

How to Action: Diversity, Equity and Inclusion Initiatives Across your Digital Enterprise | Watch On Demand

Central to true DEI is that all people feel included in an organization and participate fully in its purpose. Watch on demand to learn more.

How to Action Successful DEI Initiatives Across Your Digital Enterprise

Take your digital solutions to the next level with these practical tips on how to build engaging customer experiences.

Make better websites for your clients with Crownpeak DQM | Watch on Demand

Watch our webinar to learn how our platform will enable you to fulfill your ADA obligations, manage risk and open new revenue streams.

Digital Accessibility Playbook

Your Guide to a Successful ADA, EAA and WCAG 2.2 Compliance Program

Product Showcase: Product Discovery

Join us in an exclusive Product Showcase to delve into smart search, intelligent merchandising and personalized recommendations. We will show you first-hand how to build seamless, intuitive and relevant shopping experiences that drive increased online revenue.

How Cdisount uses algorithm orchestration to improve recommendations and merchandising

With more than 9 million customers and 23 million unique visitors per month, Cdiscount is one of the French leaders of e-retail. In order to offer personalized experiences to its customers, the company decided on Crownpeak’s Product Recommendations solution.

Optimizing customer engagement and retention with personalized content recommendations

Santé Discount turned to Crownpeak to help set up strategies for personalized recommendations for complementary products and content at all levels of the customer journey, including the homepage, product pages, category pages.

How Blum increased customer engagement in 70 countries and 30 languages

Blum selected Crownpeak hybrid headless (FirstSpirit) CMS based largely on its ability to easily enable Blum to deploy a “Mobile First” digital presence for different countries and languages

Peak Trading Report 2023

Using data from more than 300 of the world's largest retailers Crownpeak’s data scientists compiled and analyzed a huge volume of trading data over the 2023 Peak Trading Weekend.

Kurt Geiger Customer Success Story

Learn how Crownpeak serves as an integral part of Kurt Geiger's tech stack

Crownpeak Product Discovery

Build seamless, intuitive and relevant shopping experiences that drive online revenue while saving merchandisers time with AI-powered solutions.

Product Discovery to improve Conversions

Through real life examples from leading retailers such as Superdry, Nature & Découvertes, Eminza, Selfridges and ASOS, you'll learn how merchandisers can step in and guide the shopper by orchestrating their experience and discovery while driving conversion.

Breaking Away in eCommerce: Le Col's Personalization Triumph

19 Jul 2024

As a global leader in premium cycling apparel, Le Col recognized the need for personalizing content to a diverse international market but faced the challenge of delivering these experiences effectively and efficiently across different regions.

The State of Product Discovery in Digital Commerce 2023 - In partnership with London Research

The State of Product Discovery in Digital Commerce 2023, produced by London Research in partnership with Crownpeak, explores the impact of the cost-of-living crisis, and highlights what ecommerce leaders are doing to optimise performance.

Product Discovery 101

This Product Discovery 101 guide, written in collaboration with E-Commerce Nation (ECN), provides key insights, best practices and case studies to help you improve your product discovery experience.

How Harvey Nichols optimized on-site search and increased annual search revenue

Harvey Nichols transformed their search capabilities with Crownpeak to completely elevate the shopping experience and reduce time-intensive manual work.

Streamlining success: How Mainline Menswear delivers personalized customer experiences

To overcome their challenges, Mainline Menswear chose the Crownpeak Search, Merchandising and Recommendations platform to provide seamless and personalized product discovery experiences.

The State of Product Discovery 2023

New research from London Research and Attraqt explores the latest trends around product discovery in digital commerce, covering site search, merchandising and personalisation.

An ever-improving online experience thanks to intelligent merchandising

Maxoutil uses Crownpeak Product Discovery’s powerful intelligent merchandising and recommendations to increase the number of products sold by 150%.

How AMARA optimized its onsite experience across multiple territories with Crownpeak.

With 24,000+ SKUs, AMARA’s challenge was how to ensure that the search, navigation, and product discovery user experience is always informative, efficient, and relevant across every shopper journey.

Increasing conversions through upsell and cross-sell strategies

Eminza uses Crownpeak Product Discovery’s powerful product recommendation tool to make the most relevant offers to each user.

From Trends to Triumphs: Crafting Future-Ready Retail Experiences

Join Imran Choudhary, VP of Product Marketing at Crownpeak, and Melissa Minkow, Director of Retail Strategy at CI&T, as they unveil key findings from 2023 and offer insights into what's on the horizon for the retail industry in 2024.