Resource Categories

Ensuring Digital Quality Across Multiple Markets at Toyota

How Toyota Motor Europe use Crownpeak Digital Quality Management to protect the DNA of their global brand

4 Steps to Take When You Receive an ADA Web Accessibility Demand Letter

How to handle ADA demand letters and the right steps to prevent them in the future.

How British Business Bank Uses DQM to Achieve Best-in-Class Accessibility

Crownpeak's enterprise platform and expert-led support enabled British Business Bank to rapidly reduce accessibility issues by 96%, outperforming industry peers

Why Accessibility is A Competitive Advantage: Boosting SEO and Conversions

19 Jul 2024

Join Crownpeak on Wednesday, October 2 at 9:30 AM AEST as we explore the intersection of digital accessibility, SEO, and product discovery. Learn how ensuring your website is inclusive can significantly boost your search engine rankings and improve conversion rates.

How DQM Helps Persil Websites Meet Brand, SEO, and Accessibility Standards

Read how Unilever ensures high levels of website quality and standards at launch and beyond

Digital Accessibility and Quality Solution for EAA Compliance

Crownpeak’s Digital Accessibility and Quality Solution empowers businesses to comply with the European Accessibility Act (EAA) by combining cutting-edge technology with human expertise.

Unlocking Tomorrow's Opportunities: Navigating Accessibility in 2024

1 Mar 2024

In this webinar, we delve deep into the rapidly evolving landscape of accessibility and its transformative impact on businesses in 2024. Join us to explore the critical intersection of new legislation, e-commerce, and holistic accessibility solutions that encompass not only tech products but services too. Discover how the state of Artificial Intelligence is shaping accessibility, and gain insights that will shape the future of your organization. Don't miss your chance to stay ahead of the curve and seize the opportunities that lie at the forefront of accessibility.

How Digital Quality Management Helped DXC Technology Streamline Quality Assurance

DXC Technology needed to find a more efficient way to eliminate website errors, manage compliance and catch SEO issues. They chose Crownpeak Digital Quality Management.

Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM

A leading integrated healthcare provider undertook a major relaunch of their corporate website, ensuring the highest standards of quality and compliance across their new web presence was a top strategic priority.

Global Digital Accessibility: Navigating International Regulations and Standards

Watch our insightful on-demand webinar that explores the practical repercussions of digital accessibility regulations and provides actionable strategies for compliance.

Crownpeak Digital Accessibility and Quality

Crownpeak’s Digital Accessibility and Quality Solution empowers your marketing teams to create polished, consistent and accessible digital experiences across your global brands.

Modernizing Digital Quality Management: How Crownpeak’s DQM's new UI Streamlines Accessibility, SEO, and More | Watch On Demand

Your new and improved DQM dashboard is here. Now view the fully redesigned DQM built to streamline the way you manage your digital policies and standards.

Product Showcase: Build Inclusive Digital Experiences with Crownpeak Digital Quality and Accessibility

Join us in an exclusive Product Showcase session where we’ll dive into Digital Accessibility and Quality. Learn how it can protect you against legal action, improve your website performance and help you build inclusive digital experiences.

5 Key Findings from The State of Website Accessibility 2024.

Crownpeak commissioned London Research to carry out a global survey to explore the drivers of investment in web accessibility, accessibility maturity in the market, and how businesses can overcome challenges through investment.

How to Action: Diversity, Equity and Inclusion Initiatives Across your Digital Enterprise | Watch On Demand

Central to true DEI is that all people feel included in an organization and participate fully in its purpose. Watch on demand to learn more.

How to Action Successful DEI Initiatives Across Your Digital Enterprise

Take your digital solutions to the next level with these practical tips on how to build engaging customer experiences.

The Impact of Accessibility: Why Marketers Must Champion Digital Inclusivity

19 Jul 2024

Join Crownpeak and Amazon Web Services on Wednesday, October 9 | 9AM PT / 12PM ET for a must-attend webinar that will transform the way you approach marketing. Gain the insights and tools to seamlessly integrate accessibility into your strategy, driving results that resonate with your audience and amplify your impact.

Product Showcase: Product Discovery

Join us in an exclusive Product Showcase to delve into smart search, intelligent merchandising and personalized recommendations. We will show you first-hand how to build seamless, intuitive and relevant shopping experiences that drive increased online revenue.

How Cdisount uses algorithm orchestration to improve recommendations and merchandising

With more than 9 million customers and 23 million unique visitors per month, Cdiscount is one of the French leaders of e-retail. In order to offer personalized experiences to its customers, the company decided on Crownpeak’s Product Recommendations solution.

Optimizing customer engagement and retention with personalized content recommendations

Santé Discount turned to Crownpeak to help set up strategies for personalized recommendations for complementary products and content at all levels of the customer journey, including the homepage, product pages, category pages.

How Blum increased customer engagement in 70 countries and 30 languages

Blum selected Crownpeak hybrid headless (FirstSpirit) CMS based largely on its ability to easily enable Blum to deploy a “Mobile First” digital presence for different countries and languages

Kurt Geiger Customer Success Story

Learn how Crownpeak serves as an integral part of Kurt Geiger's tech stack

Crownpeak Product Discovery

Build seamless, intuitive and relevant shopping experiences that drive online revenue while saving merchandisers time with AI-powered solutions.

Breaking Away in eCommerce: Le Col's Personalization Triumph

19 Jul 2024

As a global leader in premium cycling apparel, Le Col recognized the need for personalizing content to a diverse international market but faced the challenge of delivering these experiences effectively and efficiently across different regions.

The State of Product Discovery in Digital Commerce 2023 - In partnership with London Research

The State of Product Discovery in Digital Commerce 2023, produced by London Research in partnership with Crownpeak, explores the impact of the cost-of-living crisis, and highlights what ecommerce leaders are doing to optimise performance.

Product Discovery 101

This Product Discovery 101 guide, written in collaboration with E-Commerce Nation (ECN), provides key insights, best practices and case studies to help you improve your product discovery experience.

How Harvey Nichols optimized on-site search and increased annual search revenue

Harvey Nichols transformed their search capabilities with Crownpeak to completely elevate the shopping experience and reduce time-intensive manual work.

Streamlining success: How Mainline Menswear delivers personalized customer experiences

To overcome their challenges, Mainline Menswear chose the Crownpeak Search, Merchandising and Recommendations platform to provide seamless and personalized product discovery experiences.

The State of Product Discovery 2023

New research from London Research and Attraqt explores the latest trends around product discovery in digital commerce, covering site search, merchandising and personalisation.

An ever-improving online experience thanks to intelligent merchandising

Maxoutil uses Crownpeak Product Discovery’s powerful intelligent merchandising and recommendations to increase the number of products sold by 150%.

How AMARA optimized its onsite experience across multiple territories with Crownpeak.

With 24,000+ SKUs, AMARA’s challenge was how to ensure that the search, navigation, and product discovery user experience is always informative, efficient, and relevant across every shopper journey.

Ready for Peak Checklist

Crownpeak's "Ready for Peak" checklist provides eCommerce teams with essential steps to prepare for high-traffic periods like Black Friday. This guide covers strategies to enhance search, merchandising, and personalization for optimal performance during peak seasons.

Increasing conversions through upsell and cross-sell strategies

Eminza uses Crownpeak Product Discovery’s powerful product recommendation tool to make the most relevant offers to each user.

Product Discovery to improve Conversions

Through real life examples from leading retailers such as Superdry, Nature & Découvertes, Eminza, Selfridges and ASOS, you'll learn how merchandisers can step in and guide the shopper by orchestrating their experience and discovery while driving conversion.

Healthcare & Pharma: Challenges and Solutions in Digital Transformation

Download our digital transformation guide to learn how four leading healthcare and pharma companies are leveraging Crownpeak's modern, Hybrid Headless CMS platform to accelerate and scale their digital strategies, while easily complying with the varied regulatory frameworks they operate within.

Crownpeak Experience Optimization Engine for Commerce

Sell to the right customer, at the right time by delivering them a personalized shopping experience using Crownpeak Experience Optimization Engine powered by Dynamic Yield.

How a High-Profile Pharma Company Gained Centralized Control of Its Web Presence

Facing an upcoming global branding initiative, IT pressure to depart from on-premise solutions and a push to reduce development costs.

Driving 70% increase in content throughput at one Fortune 500 corporation

As a Fortune 500 corporation in the financial services sector, this company was subject to an increasingly competitive online marketplace. Speeding time-to-market, increasing agility and optimizing the digital customer experience were key strategic priorities.

How a Smart Approach to Content Management Can Help You Truly Go Global | Watch On Demand

Crownpeak and XTM International will explore ways in which content creation and distribution can be made as efficient and impactful as possible.

Elite Support – Exclusive Features and Benefits

Watch our on demand webinar, "Elite Support – Exclusive Features and Benefits". Learn from the experts about all the advantages and how Elite Support sets itself apart from our existing offerings.

Video Case Study: doTERRA on Digital Transformation and Adopting Crownpeak's Headless CMS

Learn how doTERRA harnessed Crownpeak's headless CMS to accelerate digital transformation and deliver multi-channel e-commerce experiences at record speed.

Why JAMS Picked Crownpeak’s Cloud-native DXM Platform to Empower Digital Transformation

Learn how JAMS delivered the speed and flexibility necessary to reach their digital transformation goal using Crownpeak DXM

Leading Insurance Provider Chooses Crownpeak DXM to Create a Flexible and Highly Customizable Web Presence

Leading Insurance Provider Chooses Crownpeak DXM to Create a Unified, Flexible and Highly Customizable Web Presence

Why Marketing-Driven Digital Experiences Will Be the Growth Lever for B2B

Crownpeak and Vanson Bourne surveyed decision makers on their experience with content management systems (CMS). Download this ebook to see the survey results.

Chiesi + Crownpeak

Learn how Crownpeak helped Chiesi USA, Inc., move beyond the limitations of its CMS by implementing a more agile platform for faster content publication, page optimization to improve search rankings, and accessibility adjustments to be digitally compliant.

How to Make Your Next Website Relaunch Your Last

Breaking down the pros and cons to determine which is right for your enterprise’s web content management needs

Leading Children’s Apparel Retailer Increases Revenue with Experience-Driven Commerce

How Crownpeak's content-driven commerce solution plus Salesforce Commerce Cloud solved this company's biggest marketing challenge, driving real impact on their bottom line

Healthgrades Chose Crownpeak and AWS to Deliver Top-Tier Digital Experiences to Over 1,500 Organizations

Healthgrades Chose Crownpeak DXM and AWS to Deliver Top-Tier Digital Experiences to Over 1,500 Healthcare Organizations

Partnering to Deliver Content-driven Headless Commerce at Scale | Watch on Demand

In this session, Andreas Knoor, Chief Product Officer of e-Spirit, a Crownpeak company, and Sonal Puri, CEO, Webscale, discuss our new strategic partnership.

Iconic American retailer uses the Crownpeak hybrid CMS for experience-driven commerce

Texas Mutual optimized website performance across accessibility, SEO, and usability with Crownpeak Digital Quality Management. Read the case study

Optimizing product and brand communication for target audiences at Geberit AG

New corporate website created using the Crownpeak Digital Experience Platform (DXP) simplifies product and brand communication for target groups in 41 countries

Multisite Management

Effortlessly reuse and sync high value content and site sections across multiple sites from a master project, offering centralized control over digital experiences tailored for country, brand, product line, etc.