Product Discovery solutions
Optimize customer engagement, increase Average Order Values (AOV) and conversion with solutions that leverage more than 20 years of retail expertise. Access a library of use cases, a dedicated team of success managers, as well as technical and business consultants for constant support.
Relevant results. Higher conversions.
Make it easy for consumers to buy from you. Predict what they’re looking for and provide relevant results. Guide them through the navigation so they find products fast. Apply merchandising rules and modify results to promote or hide products to meet your business needs.
Curated site. Better engagement.
Improve engagement by curating your homepage and category pages with visual merchandising. Personalize and automate your merchandising strategies at ease without losing creative control.
“There is no doubt Crownpeak has helped Harvey Nichols to reach many of its digital goals. Product discovery and functionality are essential to the experience on our website. Crownpeak’s search and merchandising capabilities have also consistently helped us to deliver a strategy that supports our luxury curation.”
Personalized recommendations. Repeat customers.
Go beyond the bestsellers and most trendy, deliver individualized recommendations on any channel with a range of high-performance algorithms. Easily A/B test and analyze the data in real-time to optimize your merchandising and recommendation strategies, increasing the basket value as well as customer loyalty.
Automation and curation
Right automation. Increased productivity.
Let automation save you hours of manual work. Curate and automate merchandising and recommendations, so you can concentrate on new strategies and tactics to grow online revenue.
Product Discovery Engine Buyer's Guide
Product discovery can result in significant commercial benefits including better conversion rates, higher average order values and enhanced customer loyalty.
How Harvey Nichols optimized on-site search and increased annual search revenue
Harvey Nichols transformed their search capabilities with Crownpeak to completely elevate the shopping experience and reduce time-intensive manual work.
The State of Product Discovery in Digital Commerce 2023
The State of Product Discovery in Digital Commerce 2023, produced by London Research in partnership with Crownpeak, highlights what ecommerce leaders are doing to optimise performance.