IDC PERSPECTIVE Web Accessibility: Preparing for Compliance in 2025 Brings an Intersection of DEI and Customer Experience
Digital accessibility is more important than ever. Yet the vast majority of websites and other digital touch points are not yet fully accessible for people with disabilities. "The majority of organizations are aware of digital accessibility guidelines and standards; however, with only 6% of web pages being fully digital accessible, there is more work to be done to meet local laws and global guidelines," says Marci Maddox, research vice president for Persuasive Content and Digital Experience Strategies at IDC.
In today’s global business world, websites and other digital touchpoints must keep up with WCAG 2.2 guidelines and remain compliant with Americans with Disabilities (ADA),
European Accessibility Act (EAA) and other legislation in order to adequately serve all of their customers and constituents.
In this report, IDC provides essential guidance for organizations, including:
- The definition of digital accessibility, who it impacts and how it’s being adopted
- The level of digital accessibility needed today to address regional legislation
- Solutions available for auditing, remediating and creating websites to ensure they’re accessible for all – including criteria for evaluating software vendors
- Steps to establish a culture of digital inclusivity and processes to remain in long-term compliance
Download the IDC PERSPECTIVE Web Accessibility: Preparing for Compliance in 2025 Brings an Intersection of DEI and Customer Experience today!