Crownpeak Scoops Multiple TrustRadius Top Rated Awards for Digital Experience and Digital Quality Management Platforms

11 May 2022
Posted by Crownpeak
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TrustRadius Top Rated 2022

DENVER —May 11, 2022 —Crownpeak, the leading digital experience platform, today announced that TrustRadius has recognized multiple Crownpeak products in their 2022 Top Rated Awards, including the company’s Digital Experience Platform (DXP), Content Management System (CMS) (in both CMS and Headless CMS categories) and Digital Quality Management (DQM) in the Accessibility Testing Tools Category. This is the third year in a row that Crownpeak’s products have been honored with multiple TrustRadius Top Rated Awards, which are widely considered to be the industry standard for unbiased recognition of B2B business technology.

Digital experience and digital quality management are a powerful combination

This is a time of tremendous growth and change for the digital experience industry, as companies are racing to optimize and differentiate their digital experiences while, at the same time, making their websites more accessible and inclusive. For today’s marketers and developers, Crownpeak’s DXP and DQM platforms are checking all the boxes.

While the two platforms can be used separately, the powerful combination of Crownpeak DXP and DQM offers a rare set of capabilities in today’s marketplace: a composable and extensible SaaS CMS architecture, ease of use for marketers, AI personalization, and the critical capabilities of a digital quality management solution to ensure quality, diversity and inclusivity in digital experiences.

TrustRadius ratings are based on reviews from verified end-users

TrustRadius issues its Top Rated Awards every year to recognize technology products in the highest tier of their categories. The awards are an unbiased reflection of customer sentiment, based entirely on independent reviews from verified end-users.

Each month, about 1.1 million B2B technology buyers worldwide use verified reviews and ratings on TrustRadius to evaluate their technology stacks and make informed purchasing decisions.

Megan Headley, VP of Research at TrustRadius said

“Crownpeak has won multiple 2022 Top Rated Awards for Crownpeak DXM in Content Management Systems, Digital Experience Platforms, and Headless CMS Platforms. While also earning a 2022 Top Rated Award for Crownpeak DQM for Accessibility Testing Tools. Crownpeak’s DXM and DQM products earned these Top Rated Awards based directly on feedback from their customers. ”

“Crownpeak DXM’s reviewers value ease of use, adaptability, and headless solutions when it comes to managing content in a cloud-based environment. While Crownpeak DQM reviewers value the ability to automate and streamline quality and compliance and ensure the accessibility and inclusivity of content updates across digital ecosystems.”

What TrustRadius user reviews say about Crownpeak DXM

Across the board, Crownpeak DXM and DQM remove the barriers associated with managing digital experiences. With its uniquely cloud-native, decoupled architecture, companies using Crownpeak can execute high-quality digital experiences faster than ever – while maintaining digital quality, governance, privacy, accessibility and inclusion.

Here are a few of the comments that reviewers on TrustRadius have made about Crownpeak DXM:

  • “Flexible, agile and easy to use platform for content authors & digital marketers.”
  • “Build & manage digital experiences without dependency on your IT team.”
  • “True SaaS model has removed developer time, effort and cost on version upgrades, reducing total annual cost of ownership.”
  • “Build websites with component-based technology and spend less effort in creating the best user experience for the end-user.”
  • “The SaaS platform eliminates the headache of upgrades and patches and allows businesses to just focus on the site development and day-to-day management.”
  • “It has plenty of 'out the box' features which we use on a regular basis with our clients, but it also acts like a headless CMS with the ability to share content across different platforms and integrate with 'best of breed' CRM, PIM, Commerce tools for example.”

Read reviews of Crownpeak DXM on TrustRadius >

Reviews on TrustRadius tout the many benefits of Crownpeak DQM

Crownpeak Digital Quality Management (DQM) is the leading enterprise solution for digital accessibility compliance, helping global brands deliver fully-inclusive, WCAG, ADA (Americans with Disabilities Act) and EAA (European Accessibility Act) compliant digital experiences with speed and efficiency. The industry’s only end-to-end solution, Crownpeak DQM brings together the power of automated technology with expert testing and remediation under one roof.

About Crownpeak DQM, TrustRadius reviewers highlight:

  • “Managing digital quality (SEO, accessibility, brand standards, etc.) is a very powerful advantage.”
  • “Better SEO and a more accessible site equate to more visitors and sales”
  • “Paper trail for WCAG auditing”
  • “The tooling itself is very intuitive, I myself am addicted to the scorings, it's an amazing motivator!”
  • “Accessibility, creating awareness throughout the organization for digital exclusion is great and really gives the team a fulfilled feeling at the end of the day.”
  • “Usability, checkpoints that indicate broken user journeys (broken links, broken videos, broken forms) have been solved for 90% in one year.”
  • “Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.”

Read reviews of Crownpeak DQM on TrustRadius >

“While all awards are gratifying, the TrustRadius Top Rated Awards are especially meaningful because they reflect the experiences and opinions of our customers,” said Michael Robinson, Chief Marketing Officer for Crownpeak. “Achieving these honors across four important categories is a reflection of our ongoing commitment to the marketers and developers who use our DXM and DQM platforms every day – to create superb digital experiences that are personalized, accessible and engaging for their customers.”

For examples of how Crownpeak enables companies to rapidly deploy high-quality, inclusive digital experiences with ease, please visit .

About Crownpeak:

Crownpeak’s leading, enterprise digital experience platform (DXP) equips teams with the powerful tools they need to create inclusive, omnichannel experiences with speed and simplicity.

Our suite of composable capabilities supports every stage of the customer journey and includes best-of-breed hybrid headless CMS , AI-powered personalization & experience optimization , digital quality & accessibility , content-driven commerce , privacy & consent management , and more. Our unique, zero-infrastructure approach and #CustomerObsessed support, ensures the industry's fastest time-to-market - up to 80% faster than typical enterprise DXP.

Headquartered in Denver, USA and Dortmund, Germany, we are proud to help many of the world’s most iconic global brands, including Unilever, Bosch, ASICS, Nintendo and American Express move faster, grow their brands and turn customers into lifelong fans.

For more information, please visit .

About TrustRadius:

TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs. Decision-makers across industries rely on verified, peer-based guidance and research from TrustRadius. Vendors engage and convert high-intent buyers by telling their unique stories through rich reviews. Over 12 million visitors a year create and engage with high-quality review content and data on Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

In its awards and market overviews, TrustRadius defines the categories as follows:

DXP: Platforms that “allow users to control and optimize their customers’ digital experiences across all potential touchpoints” which “enables companies to build, maintain, and personalize the content available to customers.”

CMS: Platforms that “support the design, development, and publication of website content” and that “enable the delivery of a consistent brand experience across multiple platforms and devices…”

Headless CMS: “The next generation of more traditional CMS platforms, built for the needs of the digital age” that “have decoupled the backend database/content repository and the content authoring interface from the presentation layer.”

Accessibility Testing Tools: “Tools [that] help organizations ensure their website is accessible and navigable for all users. This is especially critical for users with auditory, visual, physical, speech-related, or cognitive and neurological disabilities.”

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