International Search & Merchandising
Think Global – Act Local with world class product discovery designed for merchandisers and high performing international retailers.
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Algorithms that just ‘Get’ Localization
✓ Remove the complexity of search and merchandising across different regions, requiring different rules, product assortment, local preferences, and promotions from one single instance.
✓ Multi-language and easy management of 50+ markets in a single environment
✓ Advanced user management across multiple categories and regions
✓ Create global rules that automatically adapt to local market data to maximise your market opportunity and revenue growth.
-98%
of Zero Search Results. Get your customer to the right product every time. No more missed opportunities.
135%
increase in conversion with cross sell and upsell strategies powered by AI
60%
less time and effort by automating and removing manual routine tasks
+57%
in Search Conversion. Better search experiences, more orders, more revenue.
Search is More Than Just Search
AI Search
Never miss an opportunity to present the right product to the customer every time. Our approach to search combines keyword, semantic, product fingerprinting, and customer behavior to ensure a relevant result is always given to your shopper understanding context and intent.
Our pre-trained algorithms reduce zero search results by 98% and search refinement by 14% on average making the buyer journey easier as shoppers find and discover what they want and convert faster.
Searchandize
Producing accurate results to search queries is just one element of producing a good search experience. The ability to searchandize, blending search results with merchandising strategy, is what drives real revenue and margin improvement.
Our business controls allow merchandising teams to implement strategies behind search results leveraging our patented ranking cocktail capabilities.
Optimize your search results to drive better engagement, click through, and assortment against your business strategy, be it to reduce future mark down risk, improve visibility of trending products, or localize based on regional preferences. Ranking cocktails allow you to implement and optimize your business strategies to trade smarter and save merchandisers time with up to 60% improvement to day to day tasks.
Replicate the best in-store merchandising experience online
Our visual merchandising capabilities drive better engagement, differentiation of the shopping experience, and ultimately better conversion.
Blend the science and strategy of merchandising with the art of curating engaging experiences that make shopping and discovery enjoyable.
Product Discovery Engine Buyer's Guide
Product discovery can result in significant commercial benefits including better conversion rates, higher average order values and enhanced customer loyalty.
How AI-powered search transformed a leading fashion brand
Crownpeak powers PrettyLittleThing’s search: an AI-powered search solution that delivers more accurate and relevant shopping experiences – that ultimately boost revenue and enhance the experience for shoppers.
The State of Product Discovery in Digital Commerce 2023
The State of Product Discovery in Digital Commerce 2023, produced by London Research in partnership with Crownpeak, highlights what ecommerce leaders are doing to optimise performance.