Crownpeak Introduces New Platform Features, Deepens Executive Bench and Surpasses Growth Goals Ahead of Upcoming Re-Launch
Following the company’s recent merger with ActiveStandards, the leader in Digital Experience and Quality Management expands ahead of market re-introduction
Crownpeak, the leader in Digital Experience and Digital Quality Management, today unveiled a product enhancement for Search G2, its enterprise-grade indexing and query platform, called ‘Realtime Indexing.’ The company also named Dave Gully as COO and Javier Muniz as EVP of Engineering.
The news coincides with an internal report noting that the Crownpeak customer base continues to strengthen and the company has seen net retention exceed 100% while experiencing 42% of bookings generated from existing customers. Additionally, Crownpeak has secured multiple new accounts in each of its target markets, including one the world’s largest multinational financial services organizations. The footprint expansion is indicative of the product developments and full integration of the ActiveStandards suite.
The positive growth, both internal and external, strongly prepares Crownpeak for their upcoming re-launch and market expansion following their merger with ActiveStandards announced earlier this year.
To push Crownpeak into the next phase the executive team has expanded to include Dave Gully as COO and Javier Muniz as EVP of Engineering. Gully provides extensive digital agency experience and was a previous partner and consultant with Deloitte and IBM, respectively. Javier Muniz joins from Granicus, Inc. where he served as co-founder and CTO of the leading government cloud computing provider.
Gully and Muniz will work alongside Jim Yares, CEO, Adrian Newby, CTO, Tom Golden, VP - International Sales and Erin Brodie, VP - Demand Generation, who together have laid the foundation and powerfully propelled the company to increase their industry footprint later this summer.
"Strong leadership, commitment to customers and collaboration are defining characteristics of the entire Crownpeak team," said Yares. "The addition of Dave and Javier, such forward thinking and respected talent, better position Crownpeak to continue to challenge traditional practices within the marketing tech industry."
Further expansion and development of the Crownpeak brand includes product enhancements to Crownpeak’s Search G2. The Search G2 platform, released last year, is a highly-scalable, high-performance, enterprise-grade indexing and query platform, that enables rapid searching, sorting & filtering of data across all customer touch-points. Realtime Indexing enables content managed within the Crownpeak CMS to be delivered immediately to the search platform, upon publication. Further, Realtime Indexing allows time-critical publication of content, easy use of geospatial searching capabilities, as well as searching across protected content that, for security purposes, cannot be deployed to live website.
Lightmaker, a key Crownpeak partner and leading global digital agency, was a beta participate of the new feature. Together, Crownpeak and Lightmaker worked with one of the world’s largest investment management firms as well as one of the most prominent energy companies to expedite the publication of content from the cloud-first and purpose built CMS for multi-purpose deployment - a process that is nearly impossible when relying on search crawling to index content.
In the client’s respective industry, the Realtime Indexing enhancement makes time-sensitive information such as press releases, share prices and critical public service announcements like the location of distribution centers and secured areas in the event of natural disasters to be disseminated quickly and accurately to customers. Further, through use of the only cloud-first DXM platform that features built-in DQM, Crownpeak creates super-fast, multi-site, enterprise deployments that create exceptional, high-quality customer experience moments, across all digital touchpoints.
"With Crownpeak’s Realtime Indexing, we are able to adapt to our customer's demanding and critically time-sensitive content publication needs," said Ben Philyaw, Chief Client Officer of Lightmaker. "The Realtime Indexing enhancement, coupled with Crownpeak's easy-to-use CMS platform, provides a seamless content creation, approval and publication process for our customers. This is a unique industry development and we look forward to continuing to partner with Crownpeak to provide our clients with quality and reliable results."
Crownpeak is the proven cloud-first, cloud-only Digital Experience Management platform that’s designed to help global companies successfully manage their hundreds of digital experiences across multiple touchpoints. Since 2001, Crownpeak has given digital teams the agility they need to create unified, modernized digital customer experiences – even across legacy applications, and has freed technologists from making rip-and-replace technology decisions. The Crownpeak cloud platform plays nice with other platforms, deploys into heterogeneous environments and scales elastically in the face of high-growth demands.
For more information, please visit: www.crownpeak.com.