_homepageheader.webp)
Recently, a competitor made claims suggesting that Crownpeak is “sunsetting DXM.”
Let’s be clear - this is false.
DXM (Digital Experience Management) continues to be a vital part of Crownpeak’s Digital Experience Platform (DXP) strategy. We remain fully committed to investing in the product, supporting our customers, and evolving our technology to meet the needs of the modern enterprise.
Over the past year, we’ve made significant investments to enhance DXM’s scalability, performance, and integration with the broader Crownpeak platform - ensuring our customers continue to deliver fast, secure, and accessible digital experiences at global scale.
Our commitment to DXM customers is reflected in the trust they place in us:
- Many long-standing enterprise customers have recently renewed multi-year commitments - often extending beyond the typical three-year term - underscoring their confidence in DXM and its roadmap.
- We continue to see strong retention and satisfaction across our DXM customer base worldwide.
- New feature enhancements, integrations, and accessibility improvements have been rolled out continuously, reinforcing DXM as a core component of our composable DXP offering.
While some customers have chosen to explore FirstSpirit - another CMS within the Crownpeak portfolio - those decisions are guided by their own strategic needs, not by any forced migration. Crownpeak supports both platforms fully, giving customers choice and flexibility as their digital strategies evolve.
Our focus remains the same: helping organizations deliver seamless, personalized, and compliant digital experiences across every channel. DXM is a cornerstone of that mission - and will continue to be supported, invested in, and innovated upon for years to come.
Crownpeak’s commitment is clear:
- No sunset. No forced migrations.
- Full support, ongoing innovation, and customer-driven choice.
Stay tuned for more updates as we continue to expand the capabilities of DXM and the wider Crownpeak Digital Experience Platform.