Convert Searches to Sales

AI-Powered Search understands intent, not just keywords, to deliver fast, hyper-relevant results that convert. Built for international brands, adapting to regional nuances for personalized, seamless discovery that boosts conversion and customer engagement

Key Results

98%

Reduction in Zero Search Results

50%

Increase in Search Conversion Rates

37%

Increase In Value of Search

Findability. Make every product effortlessly discoverable so your customers find what they want faster.

Think Global. Act Local. Tailored results to the shoppers language, regional preferences, and local trends for better conversions and happier customers

Intelligent Merchandising. That puts the right products in the spotlight, driving higher clicks, conversions, and business growth

Three black dresses displayed: Noah Dress (€69.90), Nala Dress (€99.90), and Diana Dress (€49.90), each with descriptions.

AI Powered Commerce Search

Findability

Make every product effortlessly discoverable so your customers find what they want faster.

Turn High-Intent Searches into Sales

Complex, high-intent queries shouldn’t hit a dead end. Our AI-driven search has a deep understanding of your product catalogue, your customer activities and traits, and then deciphers long-tail keywords with advanced natural language processing, ensuring shoppers find exactly what they need, no frustration, just conversions. Fredhoppers AI Search capabilities not only match the complex but also automate the basics such as synonyms making optimisation of search a breeze for eCommerce teams whilst getting your customer to relevant results everytime.

Built-In Brilliance

Semantic + Vector Search

Multi-pass search interprets user intent, activity, and traits to go beyond keywords by recognizing meaning and context in both text and images

Built-In Intelligence

Stemming, spell correction, and fuzzy matching ensure accurate results even with typos or variations

NLP + LLM

NLP helps interpret grammar, intent, and synonyms to better understand user queries, while LLMs add depth and context by handling complex questions, summarizing results, and enabling conversational interactions that guide shoppers to what they need faster.

Rescue Zero Result Searches

Improve relevance and accuracy, especially for low-confidence or unstructured queries with our AI Search. No more dead-end searches, no more missed opportunities, just higher relevance and conversion.

Searchandising

Customize rankings with sorting, filtering, manual adjustments, and AI to not only drive relevant results but help ensure you meet your own business objectives

Multilingual Semantic Search

Supports searches across languages and datasets to power global experiences. Detects and interprets queries in multiple languages for a globally intelligent search experience

The Secret To Higher Performing Merchandising

A grid displays trending sneakers, with styles from brands like Nike and Adidas, separated into UK and DE sections.

Internationalization

Think Global. Act Local

Break Language Barriers, Boost Engagement

Fredhopper AI-Powered Search ensures that language barriers are a thing of the past. Your customers can search in their native tongue, making their shopping experience seamless and enjoyable.

Tailored results to the shoppers language, even combination of several languages, regional preferences, and local trends for better conversions and happier customers

Make Going Global Easy

Two sections labeled 'Customer A' and 'Customer B' display various beauty products, including foundations, powders, and brushes.

AI Scores

Personalized Search

Every shopper leaves behind signals be it clicks, views, adds to basket. Fredhopper AI Scores turns those signals into smart, real-time actions. By tracking behavior across the entire journey, our system identifies patterns, builds meaningful segments, and fuels the experiences that matter.

From discovery to inspiration, purchase and beyond, Fredhopper's AI Scores helps you serve the right product, to the right person, at exactly the right moment.

Make every interaction count. Personalize with purpose.

Discover AI Scores

Line graph showing revenue trends from January to March, highlighting February 16 with 43% revenue from navigation and search.

Analytics & A/B Testing

Turn Insight Into Impact

You don’t need more dashboards. You need answers. Our analytics and optimisation tools give you exactly that, real, actionable insights and trend data that helps you understand what’s working, what’s not, and what to do next. From search and product performance to A/B testing and shopper behavior, everything is built to put you in control.

We make the data clear. You make the decisions that move the needle.

Learn More About Insights

MYER

Crownpeak’s AI Search is a big cost saving in terms of the opportunity cost, as it’s enabling teams to work smarter, not harder.

Dominic Morgan
Senior Product Manager – Discovery, at Myer

Myer Case Study

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Have questions?

Connect with one of our experts to explore how intelligent search can drive higher conversions, deliver more relevant experiences, and unlock new revenue opportunities.

FAQ

Q: Can Fredhopper manage content search in addition to product search?

A: Alongside products, Fredhopper search capabilities can be utilised for any text based content like, blog posts, reviews, and how-to guides etc

Q: What languages does Fredhopper support?

A: Fredhopper supports over 50 languages out of the box with additional languages available on request.

Q: How do I integrate Fredhopper into my eCommerce store?

A: With its headless, easy to use APIs Fredhopper can be integrated to any ecommerce site and backend. In addition our connectors via Patchworks allow you to automate and manage data flow into Fredhopper using the no-code/low-code iPaaS platform.