Crownpeak Technology, Inc Logo of Fredhopper, a Crownpeak solution, displayed in white text on a black background.
  • TRY:
    Results

Convert Searches to Sales

with AI-Powered Commerce Search​

Smarter Search. Higher Conversions. Happier Customers.

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AI-Powered Search understands intent, not just keywords, to deliver fast, hyper-relevant results that convert. Built for international brands, adapting to regional nuances for personalized, seamless discovery that boosts conversion and customer engagement

Key Results

98%
Reduction in Zero Search Results
50%
Increase in Search Conversion Rates
37%
Increase In Value of Search
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Findability. Make every product effortlessly discoverable so your customers find what they want faster.

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Think Global. Act Local. Tailored results to the shoppers language, regional preferences, and local trends for better conversions and happier customers

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Intelligent Merchandising. That puts the right products in the spotlight, driving higher clicks, conversions, and business growth

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AI Powered Commerce Search

Findability


Make every product effortlessly discoverable so your customers find what they want faster.

Turn High-Intent Searches into Sales

Complex, high-intent queries shouldn’t hit a dead end. Our AI-driven search has a deep understanding of your product catalogue, your customer activities and traits, and then deciphers long-tail keywords with advanced natural language processing, ensuring shoppers find exactly what they need, no frustration, just conversions. Fredhoppers AI Search capabilities not only match the complex but also automate the basics such as synonyms making optimisation of search a breeze for eCommerce teams whilst getting your customer to relevant results everytime.

Built-In Brilliance

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Semantic + Vector Search
Multi-pass search interprets user intent, activity, and traits to go beyond keywords by recognizing meaning and context in both text and images
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Built-In Intelligence
Stemming, spell correction, and fuzzy matching ensure accurate results even with typos or variations
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NLP + LLM
NLP helps interpret grammar, intent, and synonyms to better understand user queries, while LLMs add depth and context by handling complex questions, summarizing results, and enabling conversational interactions that guide shoppers to what they need faster.
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Rescue Zero Result Searches
Improve relevance and accuracy, especially for low-confidence or unstructured queries with our AI Search. No more dead-end searches, no more missed opportunities, just higher relevance and conversion.
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Searchandising
Customize rankings with sorting, filtering, manual adjustments, and AI to not only drive relevant results but help ensure you meet your own business objectives
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Multilingual Semantic Search
Supports searches across languages and datasets to power global experiences. Detects and interprets queries in multiple languages for a globally intelligent search experience
The Secret To Higher Performing Merchandising
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Internationalization

Think Global. Act Local

Break Language Barriers, Boost Engagement

Fredhopper AI-Powered Search ensures that language barriers are a thing of the past. Your customers can search in their native tongue, making their shopping experience seamless and enjoyable.​

Tailored results to the shoppers language, even combination of several languages, regional preferences, and local trends for better conversions and happier customers

Make Going Global Easy
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AI Scores

Personalized Search

Every shopper leaves behind signals be it clicks, views, adds to basket. Fredhopper AI Scores turns those signals into smart, real-time actions. By tracking behavior across the entire journey, our system identifies patterns, builds meaningful segments, and fuels the experiences that matter.

From discovery to inspiration, purchase and beyond, Fredhopper's AI Scores helps you serve the right product, to the right person, at exactly the right moment.

Make every interaction count. Personalize with purpose.

Discover AI Scores
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Analytics & A/B Testing

Turn Insight Into Impact

You don’t need more dashboards. You need answers. Our analytics and optimisation tools give you exactly that, real, actionable insights and trend data that helps you understand what’s working, what’s not, and what to do next. From search and product performance to A/B testing and shopper behavior, everything is built to put you in control.

We make the data clear. You make the decisions that move the needle.

Learn More About Insights
MYER
The image features the Myer logo, a prominent Australian department store, displayed in bold, uppercase letters.
Crownpeak’s AI Search is a big cost saving in terms of the opportunity cost, as it’s enabling teams to work smarter, not harder.

Dominic Morgan
Senior Product Manager – Discovery, at Myer

Myer Case Study
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Have questions?

Connect with one of our experts to explore how intelligent search can drive higher conversions, deliver more relevant experiences, and unlock new revenue opportunities.

FAQ

A: Alongside products, Fredhopper search capabilities can be utilised for any text based content like, blog posts, reviews, and how-to guides etc

A: Fredhopper supports over 50 languages out of the box with additional languages available on request.

A: With its headless, easy to use APIs Fredhopper can be integrated to any ecommerce site and backend. In addition our connectors via Patchworks allow you to automate and manage data flow into Fredhopper using the no-code/low-code iPaaS platform.