Customer Connect Day Munich

November 19, 2025 | 12:00 p.m. – 9:00 p.m.
Location: Reply, Luise-Ullrich-Straße 14, 80636 Munich

The next Customer Connect Day will take place at our partner Neo Reply in Munich, together with our partner Monday Consulting, who are also sponsoring the event. Our Customer Connect Days are the perfect opportunity to exchange ideas with others and discover new things together.

Look forward to fresh insights from your industry, exciting practical examples, and valuable ideas on how you can further advance your business and your digital projects.

Once again, we are combining knowledge exchange with plenty of networking opportunities: before and after the official program, you can enjoy delicious food and refreshing drinks in a relaxed atmosphere, ideal for making new contacts or catching up with familiar faces. Program overview

The day starts at 12:00 p.m. with a networking lunch, a relaxed start to get the conversation flowing. This is followed at 1:00 p.m. by the official program with exciting presentations, practical examples, and interactive sessions.
In the evening, we will round off the day together with a networking dinner.

The detailed agenda will be published in the coming weeks.

Save the date! We look forward to welcoming you in Munich.

Please note: CCD Munich will take place in German.

Agenda:

• First Spirit: Highlights of the year & vision for the next - FirstSpirit
• The future of the AI Suite: Innovations in GEO, MCP and AI agents - FirstSpirit
• From Input to Page – Redefining Event Content Creation with AI - Messe München & NeoReply
• Beyond Zero Click: How Insurers Design Trust in Seconds - Hannover Rück & Monday Consulting

More to be announced!