Research in Action’s Vendor Selection Matrix for Digital Experience Management

Research In Action’s annual Vendor Selection Matrix™ for Digital Experience Management has published, and we are proud to announce that not only has Crownpeak been named a Market Leader, but e-Spirit, recently acquired by Crownpeak, is ranked in the top 3 as well.

The Vendor Selection Matrix™ is a primarily survey-based methodology for vendor evaluation where 62.5 % of the evaluation is based on a survey of enterprise, marketing or business decision makers and 37.5 % on the analyst’s opinion. This evaluation was based on a survey of 1500 global executives.

Based on this survey, Crownpeak has achieved the report’s highest rating in customer satisfaction, and Crownpeak DXP and e-Spirit DXP both have received top ratings in the report’s Recommendation Index table.

To learn more about why Crownpeak is rated so highly by our customers, download your complimentary edition of the 2021 report here.