DIGITAL QUALITY ASSURANCE

Looking after your reputation across digital touchpoints.

Be confident that the content you’re publishing across touchpoints is consistent, compliant with industry standards and meets your brand standards.

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Visibility & control

Get reporting on all issues detected on your site.

DQM provides a central framework for all your Digital Quality Management activities. Our library of digital standards is continually updated by our experts to include the latest technical and legal specifications so you can have peace of mind that you're meeting the very latest requirements.

Digital Quality Management platform
Elevate the experience
Meet the newest member of your UX team

The user experience has become the key competitive battleground as companies look to establish a differentiated digital presence and satisfy increasingly demanding audiences. Our platform is built to ensure every digital touchpoint is perfectly optimized to delight your customers and to eliminate the risk of brand or messaging errors or inconsistencies.

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Multilingual spell check

A powerful multi-lingual spell checker supports the localization requirements of global presences.

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Broken link detection

Enterprise-scale broken link detection provides comprehensive monitoring of internal and external links across all web properties - no error left unfound.

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Usability library

A comprehensive library of usability checkpoints, ensuring your site meets industry best practices for UX issues.

Search Engine Optimization

Delivering more customers to your content

Our powerful DQM platform comes with on-page SEO tools and reports to ensure your sites fully deliver on your search engine optimization strategy. The platform guides your marketing team through the publication process so every page is optimized to improve your search engine rankings and increase traffic.

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Ensuring accessibility

Making your digital experiences accessible to everyone

Laws governing digital accessibility require that all users have equal access to your website. With disability affecting 1 billion worldwide, it is vital to identify and eliminate digital barriers that make it difficult or impossible for customers to access and interact with your content and services. Crownpeak DQM makes it easy to ensure compliance by enforcing the Web Content Accessibility Guidelines (WCAG) and Section 508, the de facto standards for accessible web design.

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Policy compliance

A fierce bodyguard for your brand

Put simply, if it’s important to your organization, we can monitor it! With multiple websites and a complex digital presence, maintaining brand consistency is an ongoing challenge for digital marketers. Not anymore! Crownpeak DQM monitors your organization’s unique policies and standards across your portfolio of digital touchpoints to ensure consistency with your unique brand and business rules. 

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Brand guidelines

Create custom checkpoints to ensure every page complies with your brand guidelines, such as use of specific fonts, colors and display rules.

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Editorial standards

Maintain professional editorial standards across digital properties, including consistent use of corporate terminology and detection of prohibited terms.

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Legal compliance

Ensure all legally mandated content is present on your sites, such as data protection notices, privacy policies and corporate disclaimers.

Digital asset inventory

We keep watch over your assets so you don’t have to

The Crownpeak DQM platform intelligently detects and tracks key digital assets across your sites including media files, PDFs, and other documents, making it easy to review and replace files to ensure that your sites are displaying the current corporate approved versions.

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Ranked by J.Boye as the leading quality management platform for features and functions.
“What sets Crownpeak DQM apart is its enterprise-level capability for managing complex multi-touchpoint and multi-language digital presences.” -J.Boye
Download the report