BENCHMARKING & ANALYTICS

Multiple digital touchpoints – one point of control

Delivering consistent, high quality multi-touchpoint experiences can be overwhelming and complicated, but it doesn’t have to be. Crownpeak Digital Quality Management brings it all together.

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Digital Quality Management Reporting
Total visibility and end-to-end control

Our intuitive reports and diagnostic tools provide deep insight across your web properties, so you can drive improvement, manage risk and react quickly.

  • Update your standards as often as necessary and flag high risk issues for priority attention by your editors
  • Manage requests for standards exceptions and localization requirements, and communicate instructions to your team
  • Create and manage users and assign permissions based on role or responsibility
  • Track team engagement and download usage reports

Crownpeak Digital Quality Management Reporting
Powerful, flexible reporting

DQM provides the top-tier visibility and reporting that managers need to take control of their digital operations.

  • Individual reporting dashboards for each area of your web presence
  • Organize data to match your digital structure e.g. by site, division, product or area of responsibility
  • Leaderboards show how the different areas of your digital presence are performing in relation to each other and your peers
  • Download data views in spreadsheet format for offline analysis and sharing
  • Email alerts keep you informed about the status of your sites when you're not logged into the system

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“DQM is ideally suited for those who need sophisticated governance for large web estates, require issues to be managed through organized workflow or have a need to closely manage brand compliance issues.”

LBI
Ranked by J.Boye as the leading quality management platform for features and functions.
“What sets Crownpeak DQM apart is its enterprise-level capability for managing complex multi-touchpoint and multi-language digital presences.” -J.Boye
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