BENCHMARKING & ANALYTICS
Multiple digital touchpoints – one point of control
Delivering consistent, high quality multi-touchpoint experiences can be overwhelming and complicated, but it doesn’t have to be. Crownpeak Digital Quality Management brings it all together.
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Our intuitive reports and diagnostic tools provide deep insight across your web properties, so you can drive improvement, manage risk and react quickly.
- Update your standards as often as necessary and flag high risk issues for priority attention by your editors
- Manage requests for standards exceptions and localization requirements, and communicate instructions to your team
- Create and manage users and assign permissions based on role or responsibility
- Track team engagement and download usage reports
DQM provides the top-tier visibility and reporting that managers need to take control of their digital operations.
- Individual reporting dashboards for each area of your web presence
- Organize data to match your digital structure e.g. by site, division, product or area of responsibility
- Leaderboards show how the different areas of your digital presence are performing in relation to each other and your peers
- Download data views in spreadsheet format for offline analysis and sharing
- Email alerts keep you informed about the status of your sites when you're not logged into the system
In a third-party comparison based on user satisfaction ratings from the review site G2 Crowd, Crownpeak outranked the competition across the board.
“DQM is ideally suited for those who need sophisticated governance for large web estates, require issues to be managed through organized workflow or have a need to closely manage brand compliance issues.”