SOCIAL MEDIA MANAGEMENT

Create your content once and leverage it across all your digital experiences by simply selecting the appropriate channel where you want it published.

Write a blog post for your website, and quickly deploy it to your social channels. Create a post for Facebook, now publish it to your blog. Add a photo to your website, now share it on Instagram. All without ever leaving the Crownpeak Digital Experience Management platform.

• Integrate your social accounts with Crownpeak DXM for a 360-degree view of all your digital customer interactions
• Create new content or deploy existing content to any or all of your social media touchpoints within the content authoring platform
• Access campaigns, images, text, and video from one centralized repository and share it selectively
• Efficiently project a consistent image across all branded social digital experiences by reusing the same assets for different channels
• Set up workflows to ensure content is approved before it is posted

See how users react to your content across the social sphere.

• Get real-time insights to measure which content your customers respond to on each platform
• Employ dashboard widgets that can be used to monitor your overall social footprint down to details like the number of likes, shares, retweets, reposts and more
• Monitor your social media analytics in conjunction with your other digital experience initiatives to gain further insights into customer behavior
• Tightly integrate with Komfo or any other social media monitoring & distribution platform to deliver more personalized experiences

Join conversations with your customers across platforms.