QUALITY MANAGEMENT

Ensure consistency across your entire digital footprint

The only Digital Experience Management solution with automated Digital Quality Management

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DXM with Digital Quality Management Overview
Automated digital governance

It’s like having a QA team dedicated to your digital properties 24/7

  • Crawls your sites regularly (you decide how often) to ensure your digital experiences comply with accessibility, brand, SEO, legal and usability standards
  • Detect compliance issues, file and image errors, broken links, misspellings and unique brand and business rule violations so they can be fixed immediately
  • Monitor consistency across all customer touchpoints, regardless of channel
  • Enforce content standards and policies at a global, regional or local level

Digital Governance Automated Quality Management
Digital governance

Create custom checkpoints combined with a standard list of best practice checkpoints for the most comprehensive digital governance solution on the planet.

  • Ensure Web Accessibility: fully supports Web Content Guidelines (WCAG) 1.0 and 2.0 and Section 508 accessibility
  • Improve SEO: ensures compliance with best practices and guidelines
  • Enhance the UX: checks for broken links, orphaned pages, readability, language clarity, rich media, and more
  • Enforce Compliance: crawls your website to ensure your unique corporate brand standards are being met
  • Organize Assets: detects and tracks key digital assets across your sites making it easy to review and replace files

Digital Quality Management Crownpeak Product Overview DXM
Comes with a standard set of best practice checkpoints

In addition to offering custom checkpoints, the solution includes monitoring of over 50 preprogrammed ones including:

  • Misspellings in multiple languages
  • Punctuation issues
  • Broken link detection
  • Broken image detection
  • URL structure and code issues
  • Writing style best practices
  • Problems with content presentation
  • Privacy and cookies policy inclusion
  • Mobile device optimization
  • WCAG and Section 508 accessibility requirements

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Related Crownpeak Resources

Digital Quality Management Axe Case Study

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Improve Content with Digital Quality Management

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Improve Content with Digital Quality Management

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How we stack up against the competition

In a third-party comparison based on user satisfaction ratings from the review site G2 Crowd, Crownpeak outranked the competition across the board.

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Recognized as a Visionary
2017 Gartner Magic Quadrant for Web Content Management
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