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Empower
Every Touchpoint

Create a truly connected experience with relevant recommendations of content and product from your storefront to inbox, app to aisle.
Your Omnichannel Personalization Engine
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Shoppers think and feel in moments. Whether they’re browsing your site, reading an email, visiting in-store, or scrolling your app, they expect a personalized journey that feels seamless and smart. Fredhopper helps you deliver just that: consistent, relevant recommendations and content across every retail channel, driven by real-time behavior, intent, and past purchases, no matter where they happen.

Your Omnichannel Personalization Engine

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Email That Understands What Customers Want Right Now

Push product recommendations straight into your email marketing campaigns, based on what someone browsed online, what they abandoned in-cart, or even what they purchased in-store. Whether it’s a birthday offer or a “we saw you looking” moment, Fredhopper tailors the message to the moment.
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Personalization That Powers Your App

Fredhopper’s signals don’t stop at desktop. It syncs with your mobile app, enabling personalized product feeds, content modules, and push notifications that reflect the same logic customers experience online, optimized in real time based on cross-channel behavior.
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Bring Personalization Into the Physical Store

Fredhopper supports clienteling tools and in-store apps that surface online behavior, so store associates can offer personalized product suggestions and content on the floor. Recommend items customers browsed online or follow up post-visit with curated collections via email.
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Consistency Across All Retail Touchpoints

From homepage to handbag section, from ad to aisle, Fredhopper brings cohesion to your experience. Use the same personalization logic across landing pages, category pages, and filters so shoppers feel recognized and understood, no matter where they land.
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Drive Loyalty Through Consistent, Relevant Experiences

Consistency builds trust. With Fredhopper, every product recommendation, content block, or landing page feels intentional, because it is. By personalizing across channels and context, you not only convert more, you deepen brand connection and fuel long-term loyalty.
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