Use of cookies on the Crownpeak Digital Quality Management (DQM) platform
We automatically collect information using "cookies". We use cookies to support certain site services and functionality, see which areas and features are popular and to count visits to our sites. Most web browsers are set to accept cookies by default. However, if you wish to restrict or block the cookies which are set by our sites, you can do this through your internet browser settings. The Help function within your browser will tell you how.
Alternatively, you may wish to visit http://www.aboutcookies.org/, an independent site that contains comprehensive information on how to do this on a wide range of browsers.
However, please be aware should you choose to restrict or block cookies set by Crownpeak, this will impact some of the functionality of the site.
List of our cookies
First party cookies are ones which are set by Crownpeak. Here is a list of these cookies and how we use them:
| Cookie name | Purpose | How to reject or delete these cookies |
|---|---|---|
| Google Analytics | Google Analytics allows us to record visitor trends over time. Google Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer's IP address to determine where in the world you are accessing the site from, and to track your page visits within the site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google's behalf. |
http://www.google.com /intl/en/privacypolicy.html |
| Mixpanel | Mixpanel uses cookies to allow us to analyze customers’ use of the application. Information stored in the cookies may include data allowing unique identification of users. | Users can either configure their browser settings to disable Mixpanel cookies, or use an opt-out cookie which can be set using https://mixpanel.com/optout. |
| JSESSIONID | This is a standard browser session management cookie. | This cookie expires at the end of your browser session. |
| AWSELB | This is a 'sticky' session management cookie which remembers users' choices as they navigate the application. | Although this is a persistent cookie it is set to expire 60 minutes after the session. |
| astss / astbrtk | These are cookies used by the Crownpeak DQM application to persist session data to ensure users have an uninterrupted experience when navigating between pages. These cookies may contain information that uniquely identify the user to the application. | Users can configure their browser setting to disable these cookies, but this may affect application functionality. |
Third party cookies
Crownpeak uses suppliers who also set cookies on our website on our behalf in order to deliver certain services.
Here is a list of some cookies that may be set by third-parties on our websites. Be aware that Crownpeak does not control the dissemination of these cookies. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.
| Partners/suppliers | Purpose | How to reject or delete these cookies |
|---|---|---|
| Vimeo | Vimeo videos are embedded within our help center. As a result, when you visit a page which contains embedded content, you may be presented with cookies from these websites. | http://vimeo.com/privacy |
| Desk.com | The Cownpeak DQM help portal is powered by Desk.com. Desk.com uses cookies to provide certain functions on the portal to enhance the user experience. | http://www.desk.com/privacy |