“The perfect solution for companies who need to make sure their brand is implemented consistently online... Because it’s completely automated, it takes the complexity out of the process – it’s fantastic.”Unilever
Protecting your reputation. Globally.
Multiple sites, multiple channels, globally distributed digital teams. To deliver an outstanding customer experience, organizations need control over the quality and consistency of every digital touchpoint. However, with today’s fast-paced and rapidly-evolving digital landscape, digital marketers are realizing the limitations of their content management systems. Namely, the inability to catch errors that can have a catastrophic impact on your organization’s reputation including a loss of credibility, lower search engine rankings, and exposure to risk.
Bet your CMS can't do this
Crownpeak Digital Quality Management (DQM) picks up where your Content Management System leaves off. It works to automate key governance processes, making it simple to identify and fix errors and inconsistencies.
It comes with a full suite of digital quality assurance capabilities covering: SEO, user experience (UX) and mobile web optimization, WCAG and Section 508 accessibility requirements. It is also customizable for precision monitoring of your company’s unique digital policies and content localization requirements.
And because the platform is in the cloud, there’s no software to install and maintain.
Multiple digital touchpoints - one point of control
Delivering consistent, high quality multi-site experiences can be overwhelming and complicated, but it doesn’t have to be.
Crownpeak DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.
Access powerful reports and diagnostic tools to monitor your digital presence across your digital properties and platforms so you can evaluate your digital governance initiatives and react quickly.
Plays brilliantly with any CMS
Designed to work with any CMS, Crownpeak DQM makes integrating quality assurance into your digital properties seamless. It can be incorporated directly into your existing publication workflow, enabling digital marketers and content professionals to test, repair and optimize their content in both pre- and post-publication environments.
And of course, the Crownpeak Digital Management (DXM) platform, comes with DQM built in, providing a complete solution for global multi-site customer experience management.
More than just a platform
Our reporting and advisory service is an integral part of the Crownpeak Digital Quality Management solution. We have unrivalled expertise in working with complex, multi-site enterprise environments to drive quality and compliance initiatives in alignment with your business objectives. Our experts are on hand to provide training and support for your digital teams and provide deep insights in order to drive improvements across your operations.