DXM Customer Success Support Plans
Choosing the plan that’s right for you (PDF | 2250KB)Download now
Crownpeak’s customer support offerings are broken down into 3 easy packages that cover most any support scenario or issue that a customer may have.
This document discusses the following and more for each plan:
- What does Crownpeak guarantee regarding maintenance and availability?
- Who do customers work with to meet their goals?
- What does each support plan cover?
- How does each support plan relate to Crownpeak's services for training, solution architecture, and ongoing enablement?