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Crownpeak Logo Posted by Crownpeak February 19, 2018

Crownpeak Enhanced SLA

Most enterprise companies depend on their websites as a primary initial digital touchpoint and source of revenue. Whether they have a transactional ecommerce site or one that serves to generate leads, any amount of downtime likely equates to some measurable loss of sales.

That’s just one impact though; website downtime can have far more damaging repercussions like losing potential new customers to a competitor, reducing the confidence of your existing customers, or the long-term cost of a tainted brand reputation.

It’s all these reasons and more that we’re excited to introduce Crownpeak Enhanced SLA. Engineered for companies that require greater website uptime and platform availability, Crownpeak now offers customers who host their website with Crownpeak uptimes of 99.99%.

By upgrading from the Standard SLA included with your Crownpeak hosted solution to Enhanced SLA, companies enhance their guaranteed uptime from three nines to four nines. This is the equivalent of reducing potential downtime by 90%.

Just how much this translates for your company depends on a number of factors, including both the size of your company and the revenue your online presence generates.

If you’re considering adding Enhanced SLA to your Crownpeak hosting package, we’d be happy to answer any questions you have. Just email your Customer Success Manager to get the conversation started!