By Customer Success Managers
April 18, 2015

Manage & Oversee

After completing this track, administrators will understand:

- The configuration requirements for Crownpeak CMS including Groups, Access, Workflow and Publishing
- Where to locate reference and troubleshooting guides

Administrator Track

Need to Know
Configuring Groups, Access and Workflow
"- Introduction
- Access
- Workflow"
Configuring Publishing and Delivery
Troubleshooting Guide
[Company Name] Training Instance
Admin Training Exercises
Templating Overview
- Role of Templates
- Sample Scenario
- Template Types
- Template Development
- Models"
CP Personalizttion (WCO)
10 Things You Didn't Know
Translation Model Framework (TMF)
Service Desk
- Troubleshooting
- Submitting Tickets"

Nice to know
Basic Workflow
Default Groups

Where to Go
Classic UI - CMS User's Guide
- CMS Admin Guide"
Best Practices and Solutions

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