What's on our minds

From the latest analyst content, to marketing tips and tricks for delivering digital experiences, and musings about technology, here’s where you’ll find what we’re currently pondering.

Parliament Clock
The GDPR’s Regulatory Bears Are Stirring – And They’re Not Happy About Your Half-Assed Compliance Efforts
September 11, 2018
The article in the Washington Post on 14 August is titled “Big Tech Is Still Violating Your Privacy.” At first, you might think this is just another privacy advocate (say, me) complaining that not that much has changed since the GDPR came into effect – except for even more numerous and irritating cookie banners, many of which invite you to hit the prominent ACCEPT button or plunge into a rabbit hole to “see your options.”
Posted by Tim Walters (The Content Advisory)
App Notice Crownpeak
Does the GDPR Apply to Mobile Apps?
August 14, 2018
Since the GDPR went into effect over two months ago, we’ve seen countless email notifications about privacy policy changes along with news stories, blogs, and social media posts about who’s taking it seriously and who isn’t. Designed to set guidelines for how organizations use and collect data on website traffic from the EU, it’s the most far-reaching privacy law to date with steep penalties for companies that don’t comply.
Posted by Crownpeak
Mobile Phone users GDPR
You Can Run From the GDPR, But You Can’t Hide – Data Protection Goes Global
August 2, 2018
Avid European readers of the Tronc family of newspapers – including the LA Times, Chicago Tribune, and Baltimore Sun – awoke to disappointment on May 25th. As the GDPR took effect that morning, the Tronc news sites simply disappeared, replaced by a plain text notice.
Posted by Tim Walters (The Content Advisory)
Data Handling
Negligent Data Handling: Facebook Survived. Would you?
July 5, 2018
As more enterprises rely more heavily on social media and digital engagement, the pressures to exercise caution in managing that data keep growing.
Posted by Crownpeak
Group of Professionals
One Month Into the GDPR – Who’s Misbehaving?
June 27, 2018
The asteroid called GDPR slammed into business operations around the globe on May 25 – dramatically transforming the environment for marketers, customer experience teams, and the broader organization. The question now is: Who will adapt more quickly and successfully to the new environment?
Posted by Tim Walters (The Content Advisory)
GDPR Customer Engagement
Can the GDPR Save Customer Experience Management (From Itself)? By Tim Walters
May 24, 2018
Many marketers view the General Data Protection Regulation (GDPR) as a ticking time bomb set to go off on May 25, 2018. For any company that markets its products in Europe, it marks a paradigm shift in how we interact with audiences: it’s a whole new ballgame with a new set of rules. But with change comes opportunity.
Posted by Crownpeak
Privacy By Design
‘Privacy by Design’ or How Not to Share your Data with Cambridge Analytica
May 24, 2018
With the GDPR (General Data Protection Regulation) now in effect, privacy is on the radar of customers and marketers like never before. With scandals like Facebook-Cambridge Analytica hitting the headlines, the new legislation is overdue. Marketers can no longer sit on their heels and wait for a third-party data breech to stir them into action.
Posted by Gabe Morazan
Design Sites Around GDPR Consent
How to Make Your Website Compliant with the GDPR – Step 5: Design Sites Around “GDPR Consent”
May 22, 2018
With enforcement of the GDPR only days away, the balance of power in the marketplace is shifting into the hands of the individual, and companies that embrace it rather than fight it stand to benefit by building deeper bonds of trust with consumers.
Posted by Crownpeak
Privacy Rights Infrastructure
How to Make Your Website Compliant with the GDPR – Step 4: Set Up a Privacy Rights Infrastructure
May 21, 2018
As companies scramble to get a full understanding of what the GDPR means for them and determine a path towards compliance, we’re continuing our series on getting your website up to par with the legislation.
Posted by Crownpeak