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Ian Lowe Posted by Ian Lowe April 28, 2020

Crownpeak DXM scoops Top Rated CMS award on TrustRadius

TrustRadius is a first port of call for many companies looking to evaluate CMS vendors and understand the market, and we’re delighted to have been recognized as a leading player in their 2020 Top Rated CMS awards.

Chosen by real customers, the annual Top Rated awards set the standard for unbiased recognition of B2B technology products. The metrics that inform them reflect what’s important to customers right now and the value they place on software.trust radius shield

Reviews from real customers

Crownpeak (Digital Experience Management) DXM has been voted one of the highest rated CMS solutions by business leaders, marketers, and developers, alike. Scoring 9.4 out of 10, Crownpeak DXM proudly tops the CMS TrustMap for Customer Satisfaction. We believe this achievement speaks to our unique SaaS proposition and our commitment to delivering the most easy-to-use, lowest cost, and fastest time-to-value solution for global enterprises.

In the words of our customers:

“For companies looking to move into a truly cloud-based environment without the complexity of managing servers and upgrades, Crownpeak really shines. It is extremely easy to use from a content editor point of view. Sites built on Crownpeak DXM can be managed by developers with "mid-level" experience, unlike many competitors.”

“The Crownpeak DXM solution is totally suitable for any organization looking for a modern cloud-based true-SaaS CMS solution to modernize their website and web operations on time and budget. The ease of use without requiring IT or developers, the ability to move quickly and make updates or push out campaigns with ease and top-notch security are some of the differentiators of the tool.”

“Crownpeak is great for a company with a marketing team that wants to build sites in a competitive environment where their conversion rates matter and where they are looking for an edge through personalization or optimizing their content.”

How the awards work

TrustRadius’ Top Rated awards are based entirely on user ratings and reviews, which undergo stringent verification and fraud protection checks. Reviews are awarded a trScore representing overall customer satisfaction. The trScore corrects for bias and can’t be manipulated, unlike vanity awards. For this reason, the Top Rated award has become one of the most trusted reference points for companies undertaking vendor evaluations.

"Crownpeak DXM has earned a Top Rated award for Content Management Systems based entirely on feedback from their customers,” said Megan Headley, VP of Research at TrustRadius. “Reviewers value Crownpeak’s fast publishing workflow, central repository for housing content, overall performance, and highly responsive customer support team."

A vote for Crownpeak, a vote for SaaS

The Top Rated award comes at a time when businesses are facing unprecedented challenges and when market research has replaced booth-hopping at industry events. Now more than ever, companies are having to respond rapidly to changing market conditions and economic uncertainty, and many are taking the opportunity to consider their cloud/SaaS strategy.

As the only enterprise-grade, cloud-native CMS, Crownpeak DXM is uniquely positioned to help. We’re ready to lighten the load, speed digital transformation, improve marketing effectiveness and lower costs at a time when agility matters most.

To learn more about why Crownpeak DXM could be the right solution for your business, check out our in-depth reviews on TrustRadius. We’re honored to have inspired such outstanding feedback. Thank you to our amazing customer community for your support, and for sharing your insights on TrustRadius.

Looking to share your own feedback? Please leave a review on TrustRadius.