CrownPeak provides comprehensive training for end-users, admins and developers to help them get started in fully utilizing their newly implemented SaaS Web Content Management solution. While this solution is designed for non-technical users, CrownPeak’s Cloud-based CMS offers functionality, features and processes that may not be used to their fullest capability. Training ensures proper usage in managing and updating web content as well as optimizing company investments in online marketing systems.

Specialized training sessions focus on the roles of the following users:

 

Introduction to CrownPeak (Monthly Webinar)

This online workshop is designed to orient new and occasional CrownPeak users.  It provides an overview of CrownPeak architecture, the user interface, workflow and publishing, and, of course, content creation.

This introduction is free to all CrownPeak users.  This workshop can also be requested and scheduled using Absolute Service hours.

Templating Overview (Monthly Webinar)

This online webinar is designed to acquaint new CrownPeak developers and admins. It provides an overview of how templates are used in CrownPeak. The course will review the role of the template files and the types of templates and models typically configured to deliver sites.

This introduction is free to all CrownPeak users.  This workshop can also be requested and scheduled using Absolute Service hours.

Developer Training

CrownPeak’s Developer training is a comprehensive 2 day course that provides an overview of the end user experience and the system’s admin tools before focusing on our developer process, tools, and API. Participants should be familiar with scripting and programming languages to get the most from this course.

CrownPeak also offers custom training that includes these topics as well as instruction on your implementation’s templates and configurations.  Contact training@crownpeak.com for more information.

CrownPeak developer training topics include:

  • Introduction to CrownPeak UI
  • Methods of content creation
  • CrownPeak's Methodology
  • Template development including the CrownPeak API, and best practices
  • Configuring Users and Groups
  • Creating and configuring Models
  • Workflow configuration
  • Access Control 
  • Configuring Publishing
Developer Training (Online)

This online course is an in-depth course that provides an overview of the end user experience before focusing on our developer process, tools, and API. Participants should be familiar with scripting and programming languages to get the most from this course.

This course delivers all of CrownPeak’s training modules – Introduction, site, delivery and compliance configuration, and CrownPeak Project: From start to finish.

CrownPeak developer training (online) topics include:

  • Introduction to CrownPeak products and resources
  • Overview of Template API
  • Creating Templates
  • Configuring Models
  • Configuring Publishing
  • Configuring Workflow, Groups, and Access

Contact training@crownpeak.com for more information.

End-User Training

CrownPeak’s end user training is a one day course designed for those responsible for editing and creating site content. The course will get you up to speed on the interface and its workflow, publishing, and reporting capabilities.


CrownPeak also offers custom training that includes these topics as well as instruction on your implementation’s templates and configurations. Contact training@crownpeak.com for more information.

CrownPeak end-user training topics include:

  • Introduction to CrownPeak's UI
  • How to create and edit content in your instance
  • Working with shared assets
  • Overview of WYSIWYG features
  • Workflow & Publishing
  • Branching: What it is and when to use
  • CrownPeak Reporting features

 

Check the training schedule for dates and locations.

Custom Training

CrownPeak offers custom training that will instruct users on the CrownPeak framework and the specifics of their instance so users can get the most out of the system and their custom implementation.  Enablement Services will work with you to develop an agenda that fits your training needs.  

CrownPeak custom training topics include:

  • A project kickoff workshop for customer and partners interested in completing CrownPeak implementations internally
  • An overview of your CMS instance including your customized templates, models, and workflow
  • How to create and edit content with your templates
  • How to modify your group, model, and workflow configurations
  • How to modify your templates

 

Contact training@crownpeak.com to schedule a custom training session.