Recognitions

Stevies Award Finalist: Best Customer Service

Testimonials

"We were already a customer of CrownPeak when we sat down to plan our new Intranet, so we knew how strong their content management system is. In just a few weeks, we had launched the framework for us to begin populating content. It is a much more easy-to-use and economical system than we could have found anywhere else."

Brad Clayton, Business System Analyst
Heifer International

Lifetime Active Support

After implementation, CrownPeak’s Professional Services staff provides dedicated support to assist customers in fully utilizing the SaaS Web Content Management solution and meeting their business needs. This team of experts actively consults and advises customers, serving as strategic partners in the successful deployment of the Web CMS. Assistance is available 24/7 for any problem customers may face.

CrownPeak manages thousands of web sites for hundreds of customers. These years of industry experience and dedication have helped to build and refine CrownPeak’s offerings. This valuable knowledge allows these professionals to rapidly identify and correct emerging issues before they affect business.

Tasks or issues that require the Lifetime Active Support agreement include:

End-user support
Enhancements or revisions to templates, workflows, approval processes, integrations with applications, and Web CMS interface
HTML changes or style sheet changes
Configuration or changes to applications, such as analytics, email management software, bulletin board, advertiser marketplace or any other integrated elements
Troubleshooting CMS template issues
Basic software developer support and training
Hosting, DNS or other web hosting related issues

Customers have the options of:

Standard
Additional

Standard

Monthly hours for ongoing professional services are included in the Lifetime Active Support Standard package.

Additional

Customers can obtain extra hours of support each month for an additional fee.

Crownpeak Disclaimer

THE CROWNPEAK WEB SITE IS PROVIDED BY CROWNPEAK TECHNOLOGY ON AN "AS IS" BASIS. CROWNPEAK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEB SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CROWNPEAK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Although CrownPeak has attempted to provide accurate information on the CrownPeak Web site, CrownPeak assumes no responsibility for the accuracy or completeness of the information. CrownPeak may change the function or subject matter of the CrownPeak Web site at any time without notice.

Thank you for registering for a demo of CrownPeak's award-winning SaaS Web Content Management solution.

A CrownPeak Solutions expert will be in touch very shortly.

In the mean time, please feel free to browse our Resources - where you'll find a lot of insightful information about web content management and online marketing.

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Request A Personal Demonstration

You'll gain great insight by seeing CrownPeak in action to your specific requirements. In this live demonstration, a CrownPeak expert will demonstrate the powerful features and capabilities of the CrownPeak CMS.

Simply complete the form below, and a representative will be in contact.

To tide you over, we'll also enable you with access to our CrownPeak Resource Center, where you'll have unrestricted access to all of our white papers, videos and other best-practices.

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