Training
CrownPeak provides comprehensive training for end-users and developers to help them get started in maximizing the use of their newly implemented SaaS Web Content Management solution. While this solution is designed for non-technical users, CrownPeak’s Cloud-based CMS offers functionality, features and processes that may not be used to their fullest capability if users aren't trained. Training ensures proper usage in managing and updating web content, as well as optimizing your company's investments in online marketing systems.
End-User Training
CrownPeak’s end-user training is designed to teach content authors, marketers, system owners and administrators how to be fully productive with all functionality of the Web CMS.
Training not only empowers your team by significantly reducing their learning curve, but also increases the value of your technology investment.
CrownPeak end-user training topics include:
- Introduction to CrownPeak's UI
- How to create and edit content in your instance
- Working with shared assets
- Overview of WYSIWYG features
- Workflow & Publishing
- Branching: What it is and when to use
- CrownPeak Reporting features
To make the most of this course, participants should feel comfortable using a web browser. This training is designed for users who have no web development experience.
Check the training schedule for dates and locations.
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Developer Training
CrownPeak’s developer training is designed to teach developers and IT professionals how to fully access the developer's environment and API of the Cloud-based CMS. The enterprise-grade SaaS Web Content Management and Optimization solutions are not only used for web content management, but can be utilized for online marketing management, digital asset management, image management as well as intranet applications. With this versatility, the CrownPeak platform empowers customers to customize the software to the exact requirements of their business and increases the value in technology investment.
CrownPeak developer training topics include:
- Introduction to CrownPeak UI
- Methods of content creation
- CrownPeak's Methodology
- Template development including the CrownPeak API, and best practices
- Configuring Users and Groups
- Creating and configuring Models
- Workflow configuration
- Access Control
- Configuring Publishing
To make the most of this course, participants should feel comfortable with the concepts and technologies of content management, online marketing and enterprise web sites. Knowledge of C# is also helpful. This training is designed for users with web development experience.
Check the training schedule for dates and locations.
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Getting Started with the C# API
This year CrownPeak introduced an API based on C# to create the templates and scripts used to customize the CMS instance. This course is for developers already familiar with the Classic VBScript API. Developers will learn about the changes and improvements in this 2 hour course by building a simple template with the instructor.
Training topics include:
- How the API has changed
- How to prepare your system for development
- Building a C# template
- Reusing and Sharing code in C# API
- Best Practices
Contact training@crownpeak.com to schedule a session.
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Admin User Training
This is a one day course that can be added to any end-user, or custom training session. The Admin User training course focuses on the configuration options in your CrownPeak instance. The tools available make any instance highly configurable to suit your business needs for access, workflow and publishing.
CrownPeak admin user training topics include:
- Configuring Users and Groups
- The Content Lifecycle and Workflow configuration
- Creating and configuring Models
- Access Control
- Configuring Publishing
Contact training@crownpeak.com for more information.
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Custom Training
So end-users, admin users or developers can get the most out of the system and their custom implementation, CrownPeak offers custom training options. The Enablement Services team will work with you to develop an agenda that fits your training needs.
CrownPeak custom training topics include:
- An overview of your CMS instance including your customized templates, models, and workflow
- How to create and edit content with your templates
- How to modify your group, model, and workflow configurations
- How to modify your templates
Contact training@crownpeak.com to schedule a custom training session.
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