Leverage High-End Services Courtesy of Cloud Economy of Scale
CrownPeak’s multi-tenant SaaS architecture in the cloud offers your organization tremendous advantages in the form of very high-end services normally only available to the largest enterprises. Elastic cloud services enable CrownPeak’s hosting setup to deliver:
- Global reach
- Shared services
These advantages benefit you and every visitor to your websites—and they come standard at a fraction of the cost of doing it yourself or of non-multi-tenant SaaS hosting.
Cloud-based, Fully Redundant and Highly Resilient Architecture
CrownPeak’s content hosting solution is built on a fully redundant, global and scalable cloud-based architecture delivered on the Amazon Web Services infrastructure.
Global Hosting and Content Delivery
Whatever your specific needs, CrownPeak Services has the options to deliver the right solution:
- Single Data Center Option: We can host and deliver content from only North America, or only Europe, or from your global location of choice.
- Multiple Data Center Option: CrownPeak offers multiple data centers and can deliver your content from multiple locations around the world.
In all cases, CrownPeak’s content management architecture manages and automates the process of distributing content to any and all global servers.
Global Load-balancing and Geo-specific Delivery of even Dynamic Content
CrownPeak offers global load-balancing and geographic content delivery, so even your dynamic content is delivered locally with swift response times. Our load-balancing service runs outside of the Amazon environments and provides redundancy with both their failover systems and our load-balancing within geographic regions.
More importantly, all content requested within a geographic region is delivered from that region, whether Europe, Asia, South America, and so on. Content delivery networks run on this same principle, but it works for all content in the CrownPeak architecture.
High Redundancy and Reliability with an Excellent Service Level Agreement (SLA)
All content services benefit from very high redundancy. CrownPeak runs multiple, load-balanced host machines from numerous “zones” and geographies. Even our load-balancing is highly redundant.
Better E-Business through Swift Content Delivery
Your websites will perform better and drive better business results, as CrownPeak embeds a content delivery network (CDN) into our delivery solution so that large assets are distributed around the globe for faster delivery. Amazon research showedthat conversion dropped by 1% for every 100 milliseconds of page load time. That means that content delivery speed increases of as little as one second can result in as much as a 10% boost in conversion rates. Slow page loads lead to abandonment, according to Zone Research, which has found that when load time surpasses eight seconds, more than 30% of site visitors abandon. Fast page-delivery speeds are essential to e-business success.
Meet Safe Harbor Provisions for EU Data Protection
CrownPeak can run your form-capture and other data-capture systems exclusively from within specific geographies to meet the Safe Harbor provisions of the European Union (EU) Data Protection regulations.
Receive High-end Security -- Standard for All Customers
High-end security is standard for all CrownPeak managed services because we share those functions across our customer base. We scan each and every element of live content to ensure that there are no security issues in the code or in the form of links to compromised sites. Intrusion detection is a regular and standard part of our services to ensure that no one is able to target your websites.
Get Content Performance Monitoring and Reports by Geography
Swiftly resolve calls on response or downtime issues whose causes have historically been tough to pinpoint. Our 24/7/365 monitoring of website uptime and page-delivery speeds around the globe as well as reports in the CrownPeak WCM dashboard make it simple to follow up on a performance complaint. Simply check the system to see whether the problem arose from the website, the regional network, or from a local problem.
“Elastic Computing” Enables Nimble Load Balancing for Traffic Spikes
Every web server and load balancer in the CrownPeak system is identical and we can bring new servers into production in fewer than five minutes. That’s the promise of “elastic computing,” which matters most during your once-a-year event when traffic levels incraese by ten- or 100-fold over the course of a single hour.
Enable Rapid Full Restores as Necessary
CrownPeak takes site snapshots from multiple locations every five minutes, making a full restore from a previous version a straightforward, reliable, and rapid process.
In addition to this full suite of very high-end content hosting and distribution services, CrownPeak offers an extensive range of Managed Services. [link]
> Download our Managed Services and Hosting Datasheet
Click through for more information on each of CrownPeak’s client services offerings, including:
Global Hosting - you can leave worries about your web servers' physical requirements, your customers' website experience, reliability, and scalability to us, all while reducing the costs of supporting, maintaining, and upgrading your hosting technology.
Implementation - complete Implementation support services to take your company from concept to launch of a live website.
Lifetime Active Support - offered as an opt-in service, CrownPeak provides a set number of hours per month of ongoing support and professional services as part of our standard scope.
Managed Services - comprehensive suite of services to ensure the integrity of your hosting environment and to keep it secure, responsive, and regularly updated for your customers around the world.
Security - using the latest technology, CrownPeak makes security a priority for our own solutions as well as all of your websites and micro sites.
Training - comprehensive training for end-users and developers to help them get started in maximizing the use of their newly implemented SaaS Web Content Management solution.
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