Leading Brands Trust Crownpeak
Our customers trust us with one of their most valuable assets - their digital content. Leading organizations worldwide across different industries depend on us, every day, to enable them to create, manage, optimize and deploy their websites globally.
Alcatel-Lucent is one of the world's largest telecommunications firms, with a reputation for high quality products and services. As a result, the quality and accuracy of its web content is vital. Crownpeak DQM (formerly ActiveStandards) ensures the quality and consistency of their digital content without compromising on time-to-market.
When Allergan, the leading international generics pharmaceuticals firm, wanted a digital governance solution to support its web presence, it turned to Crownpeak DQM (formerly ActiveStandards). The outcome was a consistent international web presence, more effective web operations and vastly improved SEO.
Working with Crownpeak, the Arthritis Foundation was able to design, deploy and manage their online presence without any IT resources. The Marketing team is able to run the day-to-day aspects of the website in house and keep pace with the dynamic nature of their content and experience.
For leading healthcare organization Bupa, maintaining consistency across a widely distributed online presence is a constant challenge. With user experience at a premium, they turned to Crownpeak DQM (formerly ActiveStandards) to ensure that website visitors receive the same high quality experience at every digital touchpoint, on every digital channel.
Combined Insurance, together with Crownpeak, created an extranet for their insurance agents. Crownpeak, together with the existing CRM system, distributes opportunities to brokers more efficiently. Using mobile tablets and personalization capabilities, brokers can nurture leads more effectively by offering more relevant products.
When industry-leading IT service provider CSC wanted an easy-to-use platform to help eliminate website errors, manage compliance and boost SEO, Crownpeak DQM (formally ActiveStandards) was the solution.
Diageo uses Crownpeak to manage TheBar.com - a site designed to market their 40 brands of spirits via drink recipes. Crownpeak integrates with several third party data sources to deliver content, images, and “where to buy” information for the global site so they can market individual brands more consistently and cost effectively.
Crownpeak powers the customer support portals for Earthlink. Customers submit user generated content in the form of tickets that are then routed to support teams for comment and resolution. As a result of these portals, Earthlink has been able to deflect 25% of customer support calls and increase customer satisfaction by 23%.
The Federal Home Loan Bank of NY was focusing IT resources on core business processes. As a result the Marketing team needed a solution that required no IT resources. Crownpeak's SaaS based platform was the answer. The solution allowed marketing to take ownership of the content and overall digital experience without any risk to security or compliance.
First American Title Company uses Crownpeak to manage their global brand while allowing local offices in 50 states control over their own content. With Crownpeak Asset Management, the local offices are able to manage content while adhering to all state and local regulatory and compliance requirements.
IDEAL INDUSTRIES, INC. centralized content management in preparation for an upcoming global rebranding effort. The global team wanted to empower local marketers to control content. Using Crownpeak's templates and asset management capabilities the teams are able to leverage best practices from multiple countries to deliver new solutions to their customers.
As one of the world's leading digital communications agencies, Investis is responsible for providing digital content for many big-name companies. In 2010, it decided to boost its digital governance processes by using Crownpeak DQM (formerly ActiveStandards) to monitor the client web content it delivers. The benefit was a smoother, more efficient quality assurance process with fewer bottlenecks.
The Kaiser Permanente Marketing team was unable to quickly launch multiple landing pages in support of their many campaigns. Their digital agency recommended Crownpeak as a solution that would allow them to implement quickly. Since then, Kaiser has created and launched scores of landing pages including the use of personalized URLs in support of targeted campaigns featuring customized content.
Meridian Health is committed to improving the health and well-being of the residents of New Jersey by providing quality, patient-centered health care services delivered in hospital, community and in-home settings and to advancing medicine through clinical education and research.
Meru Networks chose Crownpeak to launched their new website supported by a new content strategy designed to drive leads. With Crownpeak, Meru Networks is able to reorganize product lines by industry, respond to market conditions and focus on vertical industries without redoing the website infrastructure.
MetLife used Crownpeak to power their global brand presence - 55 country specific websites in 40 languages and over 100,000 live pages. Local offices manage the content and have some flexibility with look & feel while the overall brand is centrally managed and supported by MetLife HQ.
Prudential Retirement standardized on Crownpeak to help them reposition their brand and market all their services effectively. The company has been able to implement the platform quickly including using responsive design for all mobile websites, leveraging dynamic content for their agent locator, implementing progressive profiling, segmentation and behavioral tracking to serve relevant content and improve the digital experience.
Safe Credit Union uses Crownpeak to manage its public facing website. The platform integrates with back office online banking systems provided by Intuit. Crownpeak allows the company to wrap marketing content around the online banking experience.
Sanmina is a $6B contract manufacturing company. As part of a brand reinvention initiative, the marketing team decided on a content management platform that they could manage without IT support. A digital agency created the site design, and internal marketing employees manage the site content giving them the flexibility they need and the structure they require.
Santee Cooper chose Crownpeak to manage its co-branded microsites. The Crownpeak platform provides a common operating environment for multiple websites. With a small team and lots of content this was a major requirement.
Scientific Learning is using Crownpeak to help build awareness in the education market by increasing the prominence and prevalence of product merchandising. The company has developed specific microsites to focus on different segments and products. The small team is able to develop multiple projects in parallel and deliver on time without lots of in-house support.
For 125 years, Sentara has been committed to helping people who want the most dedicated medical professionals helping them through every stage of life. To provide a range of quality care, they have grown slowly throughout Virginia and North Carolina. They have reached out to industry leaders and joined forces, and they now operate more than 100 sites of care.
Enterprise web managers around the world look to Shell as a beacon of online excellence. As a pioneer of global digital governance, they were one of the first adopters of the Crownpeak DQM platform (formerly ActiveStandards) back in 2006. Crownpeak DQM is used daily by the Shell web team to protect the quality and compliance of their global web content.
Solutionary chose Crownpeak as the foundation of their newly redesigned website. SaaS was a requirement and Crownpeak was their best option. Integrations with Marketo & LeadLander enable automated marketing as part of the digital experience.
AIG / Sunamerica was able to deliver 2 website experiences in 1 using Crownpeak. Content is optimized for shareholders and financial advisors using content targeting and personalization. Advisors can login to a portal and get information relevant to them, while shareholders receive a personalized experience across multiple product lines.
Tailored Brands features leading menswear retailers Men’s Wearhouse, Jos. A. Bank and Moores Clothing for Men; designer brand Joseph Abboud; family retailer K&G Fashion Superstore; dry cleaners MW Cleaners; and corporate apparel leaders Twin Hill, Alexandra, Dimensions and Yaffy. To communicate with their individual stores, TailoredBrands had three different employee intranets using three different technologies. The company chose to standardize on Crownpeak to distribute state-specific information while adhering to brand standards and coordinating the flow of merchandise and HR information to all employees. Crownpeak authenticates users with active directory linking back to the Tailored Brands database.
Unilever is a global organization with over 400 brands, and a complex web presence comprising over 60 sites in 22 languages around the world. Unilever uses Crownpeak DQM (formerly ActiveStandards) to protect the quality and consistency of their global web presence, and to support their relaunch initiatives - ensuring new sites go live on-brand and fully standards compliant.