Customer Success Drives CrownPeak Momentum in 2007
Q307 Finishes as 21st Consecutive Profitable Quarter
Los Angeles, CA (October 2, 2007) —
CrownPeak, the company defining the future of content management, announced today significant customer momentum and continued revenue growth. Due to CrownPeak’s cost-effective and easy-to-implement solution, over a dozen new, diverse organizations chose to sign with the company over the last three quarters. These customers include a financial services company with more than $150 billion under management, one of the world’s leading music publishing companies, one of the largest non-profits dedicated to the protection of animals, and America’s leading manufacturer of store brand vitamins and nutritional supplements.
Most notably, CrownPeak has seen a 65 percent quarterly revenue growth, year over year. This past quarter marks the company’s 21st quarter of sustained growth, due to the success of CrownPeak’s content management and online marketing platform. Additionally, CrownPeak has now packaged their industry-leading support into a structured methodology called their LifeLong Active support. Throughout 2007, more than 50 percent of CrownPeak’s customers added an additional project or service to their existing software service – validating CrownPeak’s valuable services.
Staying ahead of technology innovation and broadening the services it offers to customers, CrownPeak added Web 2.0 capabilities to its Web Site Management solution including blogs, RSS, podcasts and social networking. With these functionalities, customers can utilize CrownPeak’s CMS solution to manage workflow of corporate blogs, simplify the process of publishing digital assets such as audio and video files and allowing customers to drive outbound communication by enabling Web sites to posts comments on blog pages.
During the first half of 2007, CrownPeak received significant industry honors. In February 2007, CrownPeak was selected as one of the world's top 25 application service providers (ASPs) by ASPnews, an online publication devoted to news and analysis for application and Web services. The company was also named a 2007 Codie Awards finalist in the “Best Content Management Solution” and “Best Software as a Service Solution” categories. The Codie Awards honor outstanding achievement in the software, digital information and education technology industries. Finally, for the second year in a row, CrownPeak was named a finalist for the American Business Awards in the “Best Customer Service Organization” category.
To meet growing market demand, CrownPeak continues to expand its expert management team with executives, who combined, have more than 20 years’ experience managing and selling enterprise software. Most recently, Chris Staskus was named Vice President of Sales and Mark Zoeckler was named Vice President of Professional Services.
"The first half of the year proved to be strong and successful thanks to the dedication of our employees and continued customer satisfaction,” said CrownPeak CEO Jim Howard. “I am certain the company will continue this momentum for the remainder of the year. I’m especially excited about our new innovative strategic initiatives regarding online marketing and digital marketing solutions that we’ll roll out in the fourth quarter and into the early part of 2008.”
CrownPeak, the market leader in Software-as-a-Service (SaaS) Web Content Management and Optimization solutions, offers online marketers the easiest way to manage, target, publish, and analyze web content on their web sites, micro-sites, mobile media, or landing pages. CrownPeak's enterprise-grade SaaS operates on any web server or platform, and seamlessly integrates with other ECM systems.
Hundreds of organizations, such as Skype, Nissan, Alico, Defenders of Wildlife, EMI Music and the State of Virginia, have realized the value in CrownPeak's renowned ease-of-use, its 24x7 customer support, and guaranteed response times. CrownPeak has been named to EContent’s 100 most influential companies list, has won eWeek’s prestigious Analysts Choice Award and InfoWorld’s Product of the Year Award, and has been named a finalist for Best Customer Service from the American Business "Stevie" Awards for the last three years.
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