CrownPeak Named 77th Annual American Business Awards Finalist
“Stevie Award” Recognizes Outstanding Customer Service Achievement
Los Angeles, CA (May 20, 2009) —
CrownPeak, the market leader in Web content management and marketing services, today announced it has been selected as a finalist in the “Best Customer Service Department” category for the 2009 American Business Awards (The "Stevies"). CrownPeak earned finalist honors for their LifeLong Active Services approach to customer service.
The Stevie Awards were created to honor and generate public recognition of the achievements and positive contributions of organizations and business people worldwide. Beginning with The American Business Awards in 2002, The International Business Awards in 2003, The Stevie Awards for Women in Business in 2004, and the Stevie Awards for Sales & Customer Service in 2006, the organization's mission is to raise the profile of exemplary organizations and individuals among the press, the business community, and the general public. In short order, the Stevie has become one of the world's most coveted awards.
“We are so honored to be recognized by the American Business Awards for our strong performance in customer service,” said CrownPeak CEO Jim Howard. “We attribute much of our leadership position in the Web content management and marketing space to our unparalleled commitment to customer service excellence.”
Nicknamed the Stevies for the Greek word “crowned,” winners will be announced during the annual gala on Monday, June 12 at the Marriot Marquis Hotel in New York City. More than 800 executives from across the U.S.A are expected to attend. The ceremonies will be videocast on the Internet and broadcast on radio.
CrownPeak's Lifelong Active Services approach goes well beyond support on software. All CrownPeak clients receive 24/7/365 support on the implementation of their online content and assistance with their web marketing management programs. “One of the greatest benefits of working with CrownPeak is the focus given to customer satisfaction and support. Not only does the CrownPeak team provide us with first-rate technology, they have helped us strategically analyze our Web site's architecture, design and online marketing plan with an eye to effectiveness and optimization," said Palmer Jones, director with ExploreFaith.org. "Their assistance has included specific, targeted recommendations for increasing online donations and improving visitor retention. This level of personal service and expertise has positioned CrownPeak as not just a service provider, but a partner in our success, working with us to realize a return on our investments.”
Members of the Awards’ Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners from among the Finalists. Finalists were chosen by business professionals nationwide during preliminary judging in March through early May.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
CrownPeak, the market leader in Software-as-a-Service (SaaS) Web Content Management and Optimization solutions, offers online marketers the easiest way to manage, target, publish, and analyze web content on their web sites, micro-sites, mobile media, or landing pages. CrownPeak's enterprise-grade SaaS operates on any web server or platform, and seamlessly integrates with other ECM systems.
Hundreds of organizations, such as Skype, Nissan, Alico, Defenders of Wildlife, EMI Music and the State of Virginia, have realized the value in CrownPeak's renowned ease-of-use, its 24x7 customer support, and guaranteed response times. CrownPeak has been named to EContent’s 100 most influential companies list, has won eWeek’s prestigious Analysts Choice Award and InfoWorld’s Product of the Year Award, and has been named a finalist for Best Customer Service from the American Business "Stevie" Awards for the last three years.
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