CrownPeak has become the market leader in Software-as-a-Service Web Content Management and Optimization solutions because of our people, and especially because of our leadership team, which consists of seasoned executives who are visionaries and experts in their areas of expertise. Meet the minds behind the success of CrownPeak.
Jim Howard Chief Executive Officer
As CEO, Jim is focused on advancing CrownPeak's leadership in the software-as-a-service market. Under Jim’s leadership since its founding in 2001, CrownPeak has become the market leading company in cloud-based content management software. Among the companies in the CrownPeak client roster today are Staples, Skype, MetLife, Intercontinental Hotel Group, Kaiser Permanente, Moog, and the State of Virginia. CrownPeak has been named as one of the 100 most influential companies in Online Content by eContent Magazine, one of the top 25 ASPs in the world by ASPNews, and was chosen as an SIIA Codie Award finalist for Best Content Management Solution three years in a row. Jim was named by CMSWatch as one of the 20 People to Watch in Content Management.
Jim’s professional background combines extensive startup experience with years of software development and professional services delivery and management. He has spent the past eleven years working with web content management and search technologies.
Jim previously held senior executive positions in professional services management, sales, and operational management with companies such as USWeb, MarchFIRST, and successful startup, W3-design.
Carl Sutter Chief Technology Officer
As CTO, Carl is responsible for the strategic direction and management of all technology development for CrownPeak. Carl's responsibilities include management of the engineering and software Q/A team, planning and executing new product development and serving as a thought leader for CrownPeak solutions. Previous to CrownPeak, Carl was a Partner at USWeb/CKS, where he led technical services for Global 3000 companies including Times Mirror, Paramount Pictures, CCH, Amgen, and NBC.com. Carl was also the senior programmer analyst at the University of Southern California Center for Scholarly Technology, where he helped establish some of the first ever online library initiatives. While at USC, he also developed ground-breaking Web systems including the Mercury Project, the USC TommyCam, and the Robotic Telegarden, which enabled users to manipulate the real world via a Web interface.
Carl holds an undergraduate degree in Electrical Engineering from Cornell University, and a master's degree in Electrical Engineering from the University of Southern California.
Adrian Newby Chief Information Officer
Adrian Newby has over 25 years of practical experience delivering advanced technology-enabled business solutions in both the US and European markets. As CIO, Adrian is responsible for all aspects of the CrownPeak production including IT operations, security, infrastructure management and application service delivery.
Immediately prior to joining CrownPeak, Adrian was instrumental in designing and delivering technology platforms supporting the re-engineering of the national US residential collateral valuation industry. His previous experience includes oversight of all aspects of software development and technology infrastructure for a major national US residential mortgage industry service provider, product planning and software development operations for a major US supplier of healthcare industry decision support solutions, holding senior business strategy, technology and product development positions with a number of internationally-recognized financial services organizations, such as Transamerica, ABN Amro NV and Paribas Capital Markets, and running a professional services practice specializing in high-availability database and application engineering.
Adrian has been responsible for the execution of business technology strategies that have contributed millions of dollars in profit to their respective organizations and in 1996 implemented the United States’ largest commercial Oracle database in support of Transamerica Corporation’s direct marketing, CRM and risk management operations. Adrian's European background includes international merchant and commercial banking with experience designing and implementing systems for credit-risk management and international trade finance.
Adrian holds a Bachelor’s degree in Business Administration from Manchester Metropolitan University.
Diane Knoll Chief Finance Officer
Diane brings over twenty years of senior financial management experience to small, venture capital-backed technology firms helping them grow from emerging organizations to successful companies by focusing on strategy formulation and institution of effective management and operating controls.
Most recently Diane was Chief Financial Officer at LoanPerformance where over 13 years she played a critical in the company’s growth from small and unprofitable, to the industry leader in mortgage database and credit analytics, and its successful sale to First American.
Prior to LoanPerformance, she held senior positions at Omega Performance Consulting, a bank training and consulting firm, the Rosenberg Real Estate Equity Funds, a real estate investment firm, and KPMG. Diane holds a Bachelor of Science degree from California Polytechnic State University at San Luis Obispo.
Greg Aimone Vice President, Client Services
As the Vice President of Client Services, Greg is responsible for the continued success and satisfaction of CrownPeak's clients and partners. With more than 20 years experience focused on building organizations designed to exceed client expectations, Greg brings to CrownPeak his dedication to making sure clients succeed. He was most recently Director of Consulting Services at Acquity Group, a leader in delivering multi-channel commerce and digital marketing solutions. Prior to Acquity Group, Greg held senior client delivery positions at Xpedior, Framework and Accenture, which all deliver rapid time-to-value for their clients in the digital space.
Greg holds a Bachelor of Computer Science degree from Rose-Hulman Institute of Technology.
Scott Smith Vice President, Global Sales
Scott Smith serves as the Vice President of Sales responsible for Worldwide Sales, Business Development and Channel activities. Smith joins CrownPeak with more than 25 years experience in technology sales, most recently serving as Senior Vice President of Field Operations at Ooyala. As Senior Vice President of Field Operations at Ooyala where the company grew its SaaS revenue over 200% in last 12 months expanding into major enterprise companies like News Corp, Bloomberg, REI, Telegraph Media, and Virgin Media. Smith has served as an executive in a number of venture backed technology companies such as Ooyala, MarketLive, Peopleclick and Convergent Communications and Fortune 500 companies like PeopleSoft and Oracle. Smith’s leadership added rapid growth to these companies, and in some cases resulting in successful fund raising, IPO’s and acquisitions.
Smith holds a BA in History from Wheaton College, IL and MBA from Northwestern University KGSM.
Sean Lally Vice President, Systems & Security
An expert in computer security and networking, Sean is charged with supervising all of CrownPeak's IT systems and security staff, and has responsibility for all application and network monitoring. Prior to joining CrownPeak, Sean managed high-availability, highly secure hosting and database operations for clients such as Paramount Pictures, Virgin Records, Kaiser Permanente, Wyle Electronics and Amgen. Sean also worked for Activision and Disney Interactive, where he planned and rolled out the first Activision web presence including its infrastructure, and setup the Activision presence on MSN for support of products.
Sean also served in the US Air Force, is a Gulf War veteran, and holds Secret and PRP clearances.
Patrick Desbrow Vice President, Engineering
J. Patrick Desbrow is the Vice President of Engineering. He leads a team of software developers, project managers, database administrators, and quality assurance engineers in the creation of commercial software products for the firm.
Prior to joining CrownPeak, Mr. Desbrow was the senior director of the technology at J.D. Power and Associates and the vice president of technology for The One2One Group, where he designed and developed high performing technology groups for each organization. This included the development of a client server web-based campaign management, lead generation, and performance reporting tool using ASP, XML, C#, and stored procedures. He also managed the loading and processing of more than 260 million records of individual credit, demographic, and customer data on daily, weekly, and monthly bases.
Previously, Mr. Desbrow was a director at Transamerica Insurance and Investment, where he developed a team-based department of 20 full-time and contract employees, created a software development life cycle based on object-oriented methodologies, and developed a collection of client server software tools for performance reporting, business analysis, and decision support functions within the insurance and investments group.
Mr. Desbrow received a bachelor’s degree in computer science with a minor in mathematics from California State University, Northridge. He earned a master’s degree in technology management and a holds a doctorate degree in organizational leadership from Pepperdine University.