Award-winning customer support

We strive to continuously challenge the traditional definition of software support.

Contacting Support

Submit a case online
Submit, track, and manage your Support cases from our dedicated Support Community at

Call us
DXM Issues: +1-800-887-1944, then dial 2 
DQM Issues: +44 (0)20 7019 4750

Email Submission:
DXM Issues:
DQM Issues:

Support & Training Datasheets

Read up on the details of our specific support and training services.

Self-Service Support & Materials

We provide a variety of online communities and resources to ensure your continued success.

Digital Experience Management

Crownpeak Connect
Explore our community site for user discussion, product videos, training documentation, and best practices

Developer Center
Here you will find detailed information on subjects such as development best practices, code examples, API libraries, IDE integration, and platform release notes.

Crownpeak Desktop Connection (CDC)
Check out our quick guide for configuring the CDC, which enables IDE integration into developer tools such as MS Visual Studio and Eclipse.

Digital Quality Management

DQM Support Center
Training and support to help you get the most out of the Digital Quality Management platform.


We can tailor our wide variety of training programs to fit the needs of your end-users and developers.

Digital Experience Management

Training Programs
Evaluate our training options for end-users and developers of the DXM platform.

Training Schedule
Schedule your Crownpeak DXM training today!

Digital Quality Management

Online Training
Join us, live, every Thursday for online training sessions covering the fundamentals of the Digital Quality Management platform.