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Web Site Management web site management software
CrownPeak's Web Site Management service is a combination of all the CrownPeak applications into a single offering.  CrownPeak designed this solution specifically for Web Site Managers.  Our objective is to provide all of the services needed to manage a web site (or a series of web sites) simply and economically.  CrownPeak provides world-class, software bundled with a service package to implement, manage, and provide 24-7 support. 
CrownPeak Responsibilities:

  • Provide and manage all technology
  • Customize and integrate all Web Site Management Technology with other technologies or content sources
  • Provide 24-7-365 customer support, to make changes, provide training, answer questions, and solve problems
  • Develop and deliver end-user training

Customer Responsibilities:

  • Define and communicate online business goals
  • Provide the content
  • Provide guidance on design, process, workflow, and every other requirement for the online business
  • Work with CrownPeak to develop and deliver end-user training
  • Assign a project manager (and single point-of-contact) to get the new process going internally and work with CrownPeak during the customization and initial content import process.
  • Once the systems are live, communicate about everything they would like to do online – CrownPeak can make it happen.
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