Continually Improving Search Results

CrownPeak Search automatically learns over time as your web site users search for content.  The system automatically re-prioritizes results based on content age, frequency of search query, how popular the content is, and what types of content users select from results.

Progressive Matching 

Results are automatically delivered as exact match, followed by degrees of less-exact match.  This technique gives the best match possible and greatly reduces the incidence of the dreaded, “No Results Found”.  CrownPeak often combines this technique with a specialized “guided navigation” feature, emphasizing sections of the site related to the query.  This technique offers a huge advantage over most other search systems on the market.

Related Articles

Enable fully automated “related articles” links from every page of the site, if desired.

Embedded Search

Capture a specific search result or report and embed that result in any page on the site.  For example, embed search results from the FAQ as a content element, within a related product page of the site.

Multi-Site Search

Search results can be returned from multiple sites simultaneously, allowing for better aggregation of large content sources into usable results.

Section & Category Search

Only search relevant sections of your site(s).  Then, sort those results in priority - or automatically cluster those results in dedicated folders for your users.   Even create custom indexes or directories of large bodies of content or multiple web sites.

Customized Results

CrownPeak Search can return unique titles and/or descriptions that don’t necessarily match the title of the document.  For example, return an abstract from the document rather than the document title itself.  Or return segments of a page, drawn from a field in the content management system, database, or parsed from the page context.

In-Context Results

Search results can be presented in intelligent context, with the search term highlighted in both the search results and in the selected target document.

Alternate Spelling

Much more powerful than just a spell-checker that uses a standard dictionary, CrownPeak Search actually uses your site as a dictionary and can suggest alternate queries.  We also support custom dictionaries and synonyms and acronyms.

Search PDF, MS Office documents, MP3 Files, etc.

Return the relevant results based on a full text search of dozens of document types.  Indicate these results with their appropriate icons.

Keyword Promotion

Any result or other content can be displayed in the results page for any keyword or set of search terms.  CrownPeak can enable an ad banner from a third-party engine, a specific chunk of HTML or XML, or any other display from any keyword search.  And, the search system features robust reporting on the requests, clicks, etc.

Complete Control over Design and Layout

Search results pages can return in any design you desire.  Style sheets are also supported and, can be managed externally to the search system.

XML Results Return

Instead of CrownPeak returning page results, we can return results or result snippets in XML, RSS-formatted XML, HTML, or any other standard text or text/image format desired for parsing and insertion into a specific page or database

Index Password-Protected Sites

The CrownPeak Search spider can search protected areas of sites, including subscription sites, extranets or intranets

Security Management

Only deliver results to those site visitors who have permission to see them.

Scheduled Crawling

Set a schedule and pace for crawling or manually index your site at any time.  Never “slag” the servers with a crawl.  Includes a staged area for your crawl, so that you can test what a new index will do to your search results prior to making them live - a great way to test promotions.

Control the indexing timing and depth

You define how fast and how deep the spider should scan your web server.

Index Multiple Domains

CrownPeak’s Site Search can index as many domains as you want it to.  You can also spider mixed environments - by file formats, content types, and databases, including dynamic, internal and external content.

Comprehensive Reporting

Note successful indexes, pages dropped, broken links, dynamic links - all with CrownPeak’s renowned usability and color-coded reports.

Email report summaries

Pick your reports and frequency.  Get a weekly or monthly summary report directly in your email box.

Powerful, User-Friendly Administration

CrownPeak offers a complete administration system to manage every aspect of the search system.  CrownPeak staff typically perform these functions as part of our service, but we’ve exposed every aspect of the system for our more “hands-on” clients.

Guaranteed Speed

With CrownPeak’s lightning-fast search, your users can search and get relevant results back in sub-second times - guaranteed