The
Reasons Why a Software Service is Better than an Installed Product
1. CrownPeak's Software Service is More
Usable
"(Advantage CMS is) the most visually attractive and usable interface
of all of the products in this report."
CMSWatch
Winner: "Ideal CMS" Best Authoring, Best User Interface
CMSWatch
2. CrownPeak's Software Service is More
Affordable
CrownPeak's pricing has two components:
Monthly: starting at $2,500/month, our monthly fees cover all
hardware, software, licenses and support. One-time Implementation and Customization: ranges from $5k to $20k,
including training.
Please take a look at our Total Cost of Ownership Analysis for
more detailed cost comparison information.
(Note: special pricing available for state, county & local
government & non-profit).
3. CrownPeak's Software Service is Easier to Set up and
Maintain
Our customers' system is typically live in 4 to 6 weeks - and
CrownPeak handles every aspect of system setup, implementation, customization,
and training. CrownPeak includes
support hours as part of our standard monthly fees, for consistent and reliable
support – built-in.
4. Software Services are Lower
Risk
According to Computer World Magazine, as many as 50% of software
implementations fail. 0% of
CrownPeak's implementations fail.
If our customers aren't satisfied, they turn the service off. Therefore, CrownPeak works until our
clients are happy with their customized service. CrownPeak has retained over 97% of our
clients in four years of operation.
Please take a look at our Risk White Paper for a more detailed
risk analysis.
5. CrownPeak's Software Service provides Better
Service
CrownPeak bills monthly, and so needs to keep our customers happy to
keep them. CrownPeak prides itself
on its service, and guarantees service levels and response times in a Service
Level Agreement (SLA) with every client.
6. CrownPeak is More
Stable
Our oldest customers are on the same version of the software as our
newest. CrownPeak invoices monthly
for our software, and covers 100% of operating costs with contracted monthly
billing. We have the most reliable
income stream and predictable costs of any company in the content management
sector. We don't have the wild
swings in income that traditional software companies do. We are inherently more stable, more
reliable, and more predictably profitable.
Compare our future to that of competing installed products and or open
source products. Which product is
most likely to be supported three years from
now?
7. CrownPeak offers a World-Class Feature
Set
"A great, lower cost alternative to Interwoven or Vignette."
eWeek
"CrownPeak is the only software service with the sophistication to
manage enterprise-level projects."
ZDNet
8. CrownPeak's Software Service is Highly Interoperable
We're a software service, and as such, need to be able to integrate
and connect with other applications rapidly and simply.
9. CrownPeak's Software is Developer
Friendly
Unlike many software services, where complex integrations and
implementations can only be done by the company who owns the software, CrownPeak
provides a complete developer environment and a fully documented API for client
developers and/or 3rd party integrators to perform customizations,
modifications, or integrations.
Developers don’t lose any control by using CrownPeak’s Applications – and
they gain in flexibility and support.
10. CrownPeak's Software Services is High
Security
CrownPeak manages and supports our application in IBM's World-Class
data centers. We have dedicated
security personnel managing security 24-7-365. Our applications have 100's of built-in
security management features.
Please see our Security Document for further information on this
topic.
11. (ok, 11!). CrownPeak offers a complete roster of
Pre-Integrated, Bundled Services
We recognize that many of our customers need not just Web Content
Management, but Web Site Management.
Therefore, we can provide a complete solution for our customers via our
network of pre-integrated solution partners. IBM, DoubleClick, EmailLabs, PicoSearch,
Poll Monkey, and WebSideStory are just a few of the options we provide. Please see our Partners Section for more details.